لماذا لا يكون احتيال بنك النقابة حادثا لمرة واحدة.
آخر الأخبار & راكو؛
مومباي: وقع بنك النقابة في بنغالور مؤخرا ضحية لالغش على نطاق واسع عبر ثالثة فروع من فروعه في منطقة جايبور، حيث تمكنت حفنة من رجال األعمال وغيرهم، بمساعدة مسؤولي البنك، من إغراق بنك أكثر من روبية. 900 كرور على مدى أربع سنوات. واستخدم المقترضون مستندات مزورة، بما في ذلك خطابات اعتماد مزورة أو غير موجودة، ووثائق تأمين وشيكات. وكان على بنك النقابة أن يقدم مخصصات تقدر بنحو روبية. 883 كرور في الفترة من يناير إلى مارس بسبب الغش، مما أدى إلى فقدان أكثر من روبية. 2000 كرور في الربع مارس.
هذه هي المرة الأولى التي يتم فيها تمرير بنك هندي من قبل المحتالين. في السنوات القليلة الماضية، وقد ظهرت عدد من الحالات إلى النور، ورفع السؤال و [مدش]؛ مدى قوة هي الضوابط والتوازنات في النظام الهندي؟ وهنا بعض من حالات الاحتيال الأخيرة التي ظهرت.
1) احتيال الفوركس: في أكتوبر 2018، أجرى المكتب المركزي للتحقيق غارات عبر فروع البنك بما في ذلك بنك بارودا وبنك هدفك كجزء من فضيحة النقد الأجنبي، حيث كان موظفو البنك على اتصال مع بعض الناس لنقل بشكل غير قانوني إلى حسابات مختلفة في هونغ كونغ والإمارات العربية المتحدة، مستهجنة بمعايير الصرف الأجنبي التي وضعها بنك الاحتياطي الهندي (ربي). وكان بنك بارودا أشوك فيهار فرع في نيودلهي المركزية لمضرب بأكمله، حيث وفقا للبنك المركزي، أكثر من روبية. تم تحويل مبلغ 6000 كرور من الأموال بشكل غير قانوني.
2) احتيال الودائع الثابتة: في أغسطس عام 2018، قدم جناح الجرائم الاقتصادية للشرطة مومباي تسعة تقارير المعلومات الأولى (فيرس) ضد العديد من مسؤولي البنوك للتواطؤ مع الغرباء لارتكاب غش الودائع الثابتة بقيمة روبية. 700 كرور. وقال مسؤولون من بنك دينا، بنك التجارة الشرقية، بنك دانالاكسمي، بنك أوكو، بنك فيجايا وبنك الهند للمشاركة في عملية احتيال. واستخدمت الإيصالات المزورة من الودائع الثابتة لإنشاء حسابات متعددة للاستفادة من تسهيلات السحب على المكشوف على هذه الودائع الثابتة، ثم نقلت إلى المستفيدين الذين أخذوا المال من النظام المصرفي.
3) الفضيحة للحصول على قرض احتيال: في أغسطس 2018، أصبح بنك نقابة مركز الاهتمام لعملية احتيال كبيرة أخرى، والتي رئيسها ثم المدير الإداري S. K. وتم اعتقال جاين مع رؤساء بعض الشركات للموافقة على القروض مقابل رشاوى. وأدت القضية إلى مناقشة حول روبية. 40،000 كرور قيمة ديون بوشان الصلب المحدودة، والذي كان اسمه أيضا في هذه القضية. غادر في نهاية المطاف البنك والتحقيق لا يزال جرا.
4) قضية ديكان كرونيكل: في يوليو 2018، تعرض المروجين لشركة ديكان كرونيكل القابضة المحدودة (دشل) للتحقيق من قبل البنك المركزي العراقي، كما قيل أنها ارتكبت عملية احتيال بقيمة روبية. 4000 كرور روبية. وذكرت القضية، التي قدمها بنك كانارا، أن مروجي شركة النشر قد تعهدوا لنفس الضمان مع بنوك متعددة للاستفادة من القروض. وأصبحت الشركة محملة بالديون بعد التوسع في الأعمال التجارية غير ذات الصلة، بما في ذلك مشروع الطيران، سلسلة متاجر الكتب أوديسي وامتياز الدوري الهندي الممتاز ديكان تشارجرز، الذي أنهى في عام 2018 بعد أن فشلت في دفع رسوم الامتياز من روبية. 100 كرور. قام بنك الاحتياطي الأسترالي، في يوليو 2018، بتغريم 12 مصرفا من القطاعين العام والخاص بمبلغ روبية. 1.5 كرور للتعامل مع دشل.
5) فضيحة كوبرابوست: في عام 2018، بوابة الأخبار كوبرابوست فجر غطاء قبالة ما يسمى مضرب غسيل الأموال عبر عدد من أكبر البنوك في البلاد. واستنادا إلى عملية صارمة، كشف الموقع عن انتهاكات لعدد من القواعد المصرفية الأساسية، بما في ذلك قواعد اعرف عميلك، وقواعد مكافحة غسل الأموال، وقانون إدارة النقد الأجنبي، 1999 (فيما). وبالنظر إلى أن هذه الانتهاكات انتشرت في جميع البنوك الكبرى تقريبا، اضطر ربي لإجراء & لدكو؛ دراسة مواضيعية & رديقو؛ التي أكدت التجاوزات وأدت إلى فرض روبية. 50 كرور غرامة على 22 البنوك. وأصدرت الهيئة التنظيمية المصرفية في وقت سابق من هذا العام أيضا مبادئ توجيهية يتعين على المصارف اتباعها لمنع الغش والكشف عنه.
إذن ما الذي تفعله الجهة التنظيمية حيال ذلك؟ في أيار / مايو 2018، وللمرة الأولى، وضعت ربي إطارا للتعامل مع عمليات الاحتيال. وكجزء من هذا الإطار، قدم بنك الاحتياطي الفدرالي مفهوما يسمى "حساب العلم الأحمر" (رفا فلاجيد أكونت (رفا))، وهي حسابات يثير فيها الاشتباه في نشاط احتيالي بوجود إشارة أو أكثر من إشارات الإنذار المبكر.
وأدرج البنك المركزي 45 إشارة إنذار مبكر، تحتاج إلى مراقبة من قبل البنك. وتشمل القائمة قروض غير مدفوعة إلى بنوك متعددة، كذاب من الشيكات، غارات من قبل الضرائب أو رسوم واجب المسؤولين، وتغيير متكرر في نطاق المشروع الذي سيضطلع به. كما تم الإبلاغ عن المدفوعات الإلكترونية عالية القيمة للأطراف غير ذات الصلة كإشارة تحذير. وطلب البنك أيضا من البنوك توعية موظفيها بخطر الغش وكشف إشارات الإنذار المبكر. وينبغي الإبلاغ عن هذه الإشارات فورا إلى فريق مراقبة الغش أو أي مجموعة أخرى يشكلها البنك للغرض فورا، كما ذكر البنك المركزي في مبادئه التوجيهية. ولضمان أن تظل هذه العملية ذات مغزى، قد يكون هؤلاء الضباط مسؤولين عن عدم الإبلاغ أو التأخير في تقديم التقارير، وفقا لقواعد بنك الاحتياطي الفيدرالي.
بنك النقابة المحدودة (سبنك)
لن تتحمل شركة فوسيون ميديا أي مسؤولية عن الخسائر أو الأضرار نتيجة الاعتماد على المعلومات الواردة في هذا الموقع بما في ذلك البيانات، وعروض الأسعار، والرسوم البيانية، وإشارات الشراء / البيع. يرجى أن تكون على علم تام بشأن المخاطر والتكاليف المرتبطة بالتداول في الأسواق المالية، وهو واحد من أشكال الاستثمار الأكثر خطورة ممكن. ينطوي تداول العملة على الهامش على مخاطر عالية، وهو غير مناسب لجميع المستثمرين. قبل اتخاذ قرار بتداول العملات الأجنبية أو أي أداة مالية أخرى، يجب عليك التفكير بعناية في أهدافك الاستثمارية ومستوى خبرتك ورغبتك في المخاطرة.
فيوجن ميديا تود أن أذكركم بأن البيانات الواردة في هذا الموقع ليست بالضرورة في الوقت الحقيقي ولا دقيقة. جميع العقود مقابل الفروقات (الأسهم والمؤشرات والعقود الآجلة) وأسعار الفوركس لا يتم توفيرها من قبل البورصات بل من قبل صانعي السوق، وبالتالي قد لا تكون الأسعار دقيقة وقد تختلف عن سعر السوق الفعلي، وهذا يعني أن الأسعار إرشادية وغير مناسبة لأغراض التداول. ولذلك فإن شركة فوسيون ميديا لا تتحمل أية مسؤولية عن أية خسائر تجارية قد تتكبدها نتيجة استخدام هذه البيانات.
مخازن.
بنك النقابة.
الرسم البياني الفني.
1d 5d 1m 3m 6m 1y 2y 3y.
أخبار & أمب؛ Recos.
كثافة العمليات. على الأرصدة.
الربح قبل احتساب الضرائب.
أداء بنك الأوراق المالية.
الأداء المالي لبنك النقابة.
بنك النقابة مقارنة مالية مع أقرانهم.
هامش صافي الربح (٪)
تكلفة نسبة الأموال (x)
كثافة العمليات. ينفق / إنت. مكتسب (س)
الإيرادات الأخرى / مجموع الإيرادات (x)
سهم بنك المساهمة القابضة.
ملكية الصندوق المشترك.
ولا تؤخذ في الحسبان الأموال السائلة والقصيرة الأجل والقروض القصيرة الأجل.
عن بنك النقابة.
بنك النقابة، الذي تأسس في عام 1925، هي شركة مصرفية (لها سقف سوقي قدره 7783.68 كرور روبية).
بنك النقابة أهم المنتجات / اإليرادات تشمل القطاعات الفوائد والفائدة. خصم على السلف & أمب؛ وقد ساهمت الفواتير التي ساهمت بقيمة 16856.16 مليون روبية في قيمة المبيعات (73.27٪ من إجمالي المبيعات) والدخل من الاستثمار الذي ساهم بمبلغ 5331.08 كرور روبية في قيمة المبيعات (23.17٪ من إجمالي المبيعات) والفائدة على أرصدة بنك الاحتياطي الفدرالي وغيره من الصناديق المشتركة بين البنوك التي ساهمت 621.37 كرور إلى قيمة المبيعات (2.70٪ من إجمالي المبيعات) والفوائد التي ساهمت بمبلغ 195.17 كرور روبية إلى قيمة المبيعات (0.84٪ من إجمالي المبيعات) للسنة المنتهية في 31 مارس 2017.
وقد أبلغ البنك عن إجمالي الأصول غير العاملة بمبلغ 6.76 مليار ريال برازيلي (9.39٪ من إجمالي الأصول) وصافي الأصول غير العاملة بقيمة 11894.30 كرور روبية (5.76٪ من إجمالي الأصول).
وبالنسبة للربع المنتهي في 30-09-2017، فقد سجلت الشركة إيرادات فوائد مستقلة بقيمة 4031.76 كرور روبية، بزيادة 4.04٪ عن الربع الأخير من العام، وبلغت إيرادات الفوائد 3875.21 كرور روبية وهبوطا بنسبة -6.98٪ عن العام الماضي الربع المماثل من العام السابق إيرادات الفوائد البالغة 4334.29 روبية الكرور عشرة ملا يين. وقد سجل البنك أرباحا صافية بعد الضريبة قدرها 105.24 روبية هندية في الربع الأخير.
وتشمل الإدارة العليا للبنك السيد أجاي فيبين نانافاتي، والسيد راميش، والسيد جايانت غوخال، والسيد كمال كيشوري سينغال، والسيد ميلوين أوزوالد ريجو، والسيد رن دوبي، والسيد رافي شانكر باندي، والسيد رودرا نارايان كار، والسيد س. ماليكارجونا راو، والسيد سونيل فاشيشت، والسيدة فاندانا كوماري يينا. لديها فيثيسفاران & أمب؛ كما في 31-12-2017، فإن الشركة لديها ما مجموعه 1،041،295،362 سهم القائمة.
روابط سريعة.
حدد للإضافة إلى قائمة المراقبة الخاصة بك.
جار التحميل. إنشاء قائمة متابعة جديدة.
تعيين تنبيه السعر ل.
السعر الحالي.
مين أليرت برايس.
ماكس أليرت برايس.
تم تحديد 12 فلتر.
يسو / نون-يسو سعر السهم مؤشر مؤشر سوق الصناعة.
السيارات السيارات فارما الرعاية الصحية الترفيه الطاقة.
إت.
المزيد من شبكتنا.
كوبيرايت & كوبي؛ 2018 بينيت كولمان & أمب؛ جميع الحقوق محفوظة. مدعوم من إندياتيمس.
رسوم النقود في بنك النقابة
الحصول على إخطار لآخر الأخبار وتنبيهات السوق.
تقرير مدراء شركات األسواق الرئيسية.
تقرير مجلس إدارة النقابة.
يسر مجلس اإلدارة أن يقدم التقرير السنوي للبنك باإلضافة إلى الميزانية العمومية المدققة كما في 31 مارس 2017، بيان حساب الخسارة للسنة المنتهية في 31 مارس 2017.
مناقشة الإدارة وتحليلها.
السيناريو الاقتصادي الكلي الاقتصاد العالمي.
وشهدت التجارة العالمية الراكدة، والاستثمار الضعيف، وتزايد عدم اليقين في السياسة العامة، عاما آخر صعبا بالنسبة للاقتصاد العالمي. وفي حين لم يتم بعد نشر األرقام النهائية، وفقا لتقرير صندوق النقد الدولي حول توقعات االقتصاد العالمي، فقد قدر النمو العالمي بنسبة 3،1٪ في 2018.
ويقدر النمو يف االقتصادات املتقدمة بنسبة 1،6٪ يف عام 2018. ويقدر النمو يف الواليات املتحدة واململكة املتحدة ومنطقة اليورو واليابان بنسبة 1،6٪ و 2،0٪ و 1،7٪ و 0،9٪ سنة 2018 على التوالي. ويقدر النمو في اقتصادات األسواق الصاعدة واالقتصادات النامية بنسبة 4.1 في المائة في عام 2018، مما يعكس انحسار العقبات أمام النشاط في صادرات السلع األساسية واستمرار الطلب المحلي القوي على الواردات السلعية. ويقدر النمو في الصين بنسبة 6.7 في المائة في عام 2018. ومع ذلك، فإن ضعف نمو الاستثمار والإنتاجية يحدان من الآفاق المتوسطة الأجل في العديد من الأسواق.
ومع ذلك، لا تزال التجارة العالمية ضعيفة بسبب الاتجاه المتزايد نحو السياسات الحمائية، والتقلبات المحتملة من مسارات أسعار الفائدة المتباينة وانقطاع الاتصال بين تقييمات السوق والنشاط الحقيقي يعلق على التوقعات.
ومن شأن إعادة بناء حيز السياسات ومعالجة مواطن الضعف وتعزيز التكامل الدولي من خلال تشجيع تجارة الخدمات والاستثمار الأجنبي المباشر أن يعزز القدرة على الصمود ويحسن آفاق النمو في الاقتصاد العالمي.
وفي مواجهة الرياح المعاكسة للاقتصاد العالمي، يؤدي الاقتصاد المحلي أحد أسرع الاقتصادات نموا واقتصادات الأسواق الناشئة في العالم. ووفقا لتقرير آفاق االقتصاد العالمي الصادر عن صندوق النقد الدولي، فقد قدر نمو االقتصاد المحلي بنسبة 6،6٪ في 2018 و 7،2٪ في 2017.
أعلن البنك الاحتياطي الهندي في أول سياسة نقدية نصف شهرية أعلن في 8 فبراير 2017، توقعات نمو الناتج المحلي الإجمالي للبلاد في السنة المالية 201817 بنسبة 6.9 في المئة، ويتوقع أن يتعافى بشكل حاد عند 7.4 في المئة في 2017-18.
ويرافق زخم النمو في البلد الطلب الكلي القوي، وانخفاض أسعار السلع الأساسية والنفط، والناتج الزراعي الصلب، والإصلاحات الهيكلية، واستعادة الصادرات، وعلى خلفية العصا الصاعدة في النشاط الاقتصادي العالمي والمرونة العالية لنمو الصادرات الحقيقية.
ووفقا للتقديرات المتقدمة الثانية للدخل القومي والتقديرات الفصلية للناتج المحلي الإجمالي الصادرة عن منظمات المجتمع المدني (28 فبراير 2017)، ارتفع الناتج المحلي الإجمالي للربع الثالث من السنة المالية 2018-2017 بنسبة 7 في المائة بعد الأخذ بعين الاعتبار تأثير إزالة الهوية. وكانت هذه النسبة الأضعف في أكثر من تسعة أرباع ولكنها لا تزال أقوى من المتوقع نظرا لتأثير قرار الحكومة بسحب أوراق نقدية ذات قيمة عالية خلال الربع الثالث. وعلاوة على ذلك، تتوقع منظمات المجتمع المدني نمو الناتج المحلي الإجمالي للبلاد خلال الفترة 2018-2017 بنسبة 7.1 في المائة مقابل 7.9 في المائة في 2018-2016.
وقد سجل النمو في مؤشر الإنتاج الصناعي خلال الفترة 2018 - 2017 ارتفاعاً نسبته 5،0 في المئة مقابل 3،4 في المئة من الفترة المناظرة من العام الماضي. وازداد النمو التراكمي لثماني صناعات أساسية ذات وزن مجتمعي قدره 37.90 في المائة في وضع الاستثمار الدولي بنسبة 4.5 في المائة خلال الفترة من أبريل إلى مارس 2018-2017، مقارنة بنسبة 4.0 في المائة في 2018-16. وقد نما قطاع الصناعة التحويلية بنسبة 4،9٪ مقابل 3،0٪ في نفس الفترة من السنة الماضية. شهد القطاع الصناعي نموا بطيئا ويرجع ذلك أساسا إلى الأداء الباهت لصناعة السلع الرأسمالية. ومن المتوقع أن تتوسع أنشطة قطاع الخدمات في التجارة والفنادق وخدمات النقل والاتصالات وقطاع البناء.
ومن المتوقع أن يكون التضخم انتقاليا وموسميا. وظل مؤشر أسعار الجملة ومؤشر أسعار المستهلك تحت السيطرة طوال السنة المالية 2017-2017. ووصل التضخم القائم على مؤشر أسعار المستهلك إلى 5.70٪ في مارس 2017 مقارنة مع -0.85٪ المسجلة في مارس 2018. وانخفض مؤشر أسعار المستهلك (تضخم التجزئة) إلى 3.81٪ في مارس 2017 مقابل 4.83٪ في مارس 2018.
وازداد عرض النقود بنسبة 7.3٪ على أساس سنوي مقارنة بالربع السابق. 1،28،390.8 مليار كما في 31 مارس 2017 مقابل روبية. 1،16،176،2 مليار في نفس الفترة من العام السابق.
نمو القطاع الخارجي.
وظل نمو القطاع اخلارجي معتدال خالل 2018 2018 بسبب التباطؤ في التجارة العاملية، وانخفاض أسعار السلع األساسية وضعف الطلب العاملي. ارتفع إجمالي الصادرات التراكمية (تجارة السلع) خلال شهر أبريل 2018-2017 إلى 4.774.645.10 مليون دولار أمريكي من 2،62،290.11 مليون دولار أمريكي خلال نفس الفترة من العام الماضي. من ناحية أخرى، سجل إجمالي الواردات التراكمية خالل الفترة من أبريل إلى 2018-2018 بقيمة 3،80،367.65 مليون دوالر أمريكي، نموا سلبيا بنسبة 0.17٪ بالدوالر مقابل 3،81،006.64 مليون دوالر أمريكي خالل نفس الفترة من العام السابق. البلد.
فقد تحسنت التجارة الخارجية الكلية لشهر أبريل 2018-2017، وتقدر بنحو 46،420.55 مليون دولار أمريكي، أي أقل بنسبة 14.49 في المئة من مستوى 54287.53 مليون دولار أمريكي في الفترة المماثلة من العام السابق.
وبلغ إجمالي احتياطيات النقد الأجنبي 3،69،955 مليون دولار أمريكي كما في 31 مارس 2017، حيث ارتفع بنسبة 2،83 في المئة مقابل 3،59،760 مليون دولار أمريكي خلال شهر مارس من عام 2018. في حين ارتفعت موجودات العملات الأجنبية بنسبة 3.17 في المئة لتصل إلى 3،46،319 مليون دولار أمريكي كما في 31 مارس 2017.
وارتفعت قيمة الروبية بنسبة 2.25 في المئة مقابل الدولار الأمريكي، و 14.94 في المئة مقابل 7.79 في المئة مقابل اليورو و 1.86 في المئة مقابل الين الياباني خلال مارس 2017 مقارنة بالعام السابق.
ارتفعت الودائع البنكية للمصارف التجارية المجدولة بنسبة 11.76 في المئة على أساس سنوي إلى روبية. (1،068،051.52) مليار ريال خلال شهر مارس 2017 م مقارنة بارتفاع نسبته 9.13 في المئة (96681.85 مليار ريال) خلال نفس الفترة من العام السابق. وعلى العكس من ذلك، ارتفع نمو االئتمان التجاري للمصارف التجارية بنسبة 5.08٪ إلى روبية. 78،818.87 مليار ريال خلال شهر مارس 2017 مقارنة مع 10.26 في المئة (75.004.97 مليار دولار) المسجلة خلال نفس الفترة من العام السابق.
وارتفعت استثمارات المصارف التجارية المجدولة في الأوراق المالية الحكومية وغيرها من الأوراق المالية المعتمدة بنسبة 17.85 في المئة على أساس سنوي إلى روبية. 30،436.59 مليار خلال شهر مارس 2017 مقارنة مع نمو بنسبة 1.80 في المئة (25826.33 مليار) سجلت خلال نفس الفترة من العام الماضي.
وتمشيا مع بعثة الهند الرقمية الحكومية، تسعى جميع البنوك إلى توفير خدماتها على الانترنت والرقمية، وتنازل أيضا عن سعر الخصم التاجر حتى مارس 2017. في خطوة إلى الاقتراب من أن تصبح اقتصادا غير النقدي، أطلقت نبسي مع ربي الموحد واجهة الدفع (أوبي) & أمب؛ أطلقت أوسد وحكومة الهند بهيم التطبيق لضمان خالية من المتاعب & أمب؛ والخدمات المصرفية السلس من خلال الهواتف المحمولة. كما أعلنت الحكومة عن حوافز لتشجيع المعاملات الرقمية بين الأفراد ورجال الأعمال في البلد.
ويبدو أن اإلجهاد المتزايد في القطاع المصرفي مستمر حيث يظهر مؤشر االستقرار المصرفي أن المخاطر على القطاع المصرفي ظلت مرتفعة بسبب التدهور المستمر في جودة األصول وانخفاض الربحية والسيولة. التحديات التي تواجهها الصناعات في الغالب في الحديد & أمب؛ والصلب، والبنية التحتية، والطاقة، والتعدين، والمنسوجات، إلى تدهور نوعية الأصول لدى المقترضين الكبار. وبالتالي، فقد أثر ذلك سلبا على أرباح البنوك، والعائد على الأصول، والعائد على حقوق الملكية نتيجة لارتفاع مخصصات برامج العمل الوطنية. ومع ذلك، فإن الصناعة المصرفية.
يمر بفترة تحول بخطوات وتدابير من الجهة التنظيمية والحكومة.
فيسيون & أمب؛ الرسالة والقيمة البيانات.
البنك لديه رؤية & أمب؛ بيان المهمة الذي يعمل كقوة توجيه ليس فقط لمتابعة أهداف الشركات على المدى الطويل ولكن أيضا يمهد الطريق لاكتساب الأعمال الجديدة، وتحسين خدمة العملاء، تصور وتحجيم إمكانات السوق في المستقبل وتحويل هذه الفرص إلى هدف الأعمال التجارية على المدى الطويل والمزايا.
& كوت؛ كن مصرفا عالميا قويا ماليا قويا، وخلق قيمة لأصحاب المصلحة من خلال العملاء المرتكزة على التكنولوجيا، والمدفوعة من قبل التكنولوجيا والموظفين ودية النهج & كوت ؛،
& # 149؛ أن تكون الشركة الرائدة في مجال توفير الحلول المصرفية توفير مجموعة من الخدمات المالية لجميع طبقات المجتمع.
& # 149؛ كن علامة تجارية معترف بها للغاية ومرئية، والمعروف عن خدمة العملاء.
& # 149؛ كن المكان الأكثر تفضيلا للعمل حيث يشعر الموظفون بالفخر والدافع.
& # 149؛ لديها دولة من الفن التكنولوجيا & أمب؛ والبنية التحتية لخلق فرحة بين جميع أصحاب المصلحة.
& # 149؛ تقديم أداء مالي وتشغيلي قوي.
بيان القيمة.
بينما الرؤية & أمب؛ بيانات مهمة التعامل مع الأعمال & أمب؛ والتطلعات المؤسسية للبنك، وبيانات القيمة هي تصريحات حول كيفية قيم المنظمة أصحاب المصلحة بما في ذلك العملاء & أمب؛ وموظفيها وإعلامهم بقيمها الأخلاقية الأساسية وتذكير موظفيها بالقيم والمعتقدات. وبناء عليه، اعتمد البنك & كوت؛ بيان القيمة & كوت؛ خلال السنة المالية 2018-2017 مما يؤكد على ذلك.
& كوت؛ حسن حوكمة الشركات من خلال الشفافية في التعاملات في القيام بالأعمال التجارية الأخلاقية & كوت ؛،
استراتيجية الشركات للفترة 2018-2017.
ومن أجل تحسين مستوى الأعمال وخدمة العملاء والحوكمة والامتثال ومعالجة القضايا الرئيسية مع توقع تحقيق الهدف المستقبلي وتغير ظروف السوق، يسعى البنك بحكمة إلى اتباع استراتيجيات الشركات لتكون متقدمة في سباق منافسيه.
أجرى البنك اجتماعا استراتيجيا في 6 و. 7 أبريل 2018 في بنغالور لمناقشة الاستراتيجيات التي سيتم اعتمادها لتحقيق أهداف الأعمال من السنة المالية 2018-2017 وتحديد وتحقيق فرص للنمو في المستقبل.
موضوع الشركة ل 2018-17.
الموضوع الرئيسي للبنك هو & كوت؛ أسبير & كوت؛ والتي تعني ما يلي:
اكتساب نوعية الأعمال النمو المستدام أداء 360 درجة تحسين الحوكمة انخفاض الأصول الإجهاد التميز في خدمة العملاء.
ستراتيجيك أليانسس & أمب؛ الانضمام للمغامرات.
وقد واصل البنك تحالفات استراتيجية & أمب؛ (من أجل بيع منتجات التأمين على الحياة)، وشركة الهند المتحدة للتأمين (لتوزيع منتجات التأمينات العامة)، مع 9 شركات مساهمة أمريكية (لتوزيع منتجات صناديق الاستثمار المشترك)، و M / s سبي للتأمين على الحياة (لتوفير التأمين على الحياة لحاملي سب)، M / s هدفك التأمين على الحياة القياسية المحدودة (لتوفير مجانا التأمين على الحياة إلى المقترضين قرض الإسكان) و M / s سبي التأمين على الحياة المحدودة (لتوفير تغطية التأمين على الحياة الجماعية لمقترضي قروض التعليم).
وقد أبرم البنك ترتيبات جديدة مع الوكاالت التالية لتسهيل الدخل القائم على الرسوم، والتدفق المضمون للائتمان خلال العام 2018-2017.
& # 149؛ M / s هدفك ستاندرد لايف للتأمين المحدودة: دخل البنك في مذكرة تفاهم مع M / s هدفك ستاندرد للتأمين على الحياة المحدودة منذ 15.05.2018 لتوفير تغطية التأمين على الحياة مجانا للمقترضين قرض الإسكان تحت حزمة خاصة.
& # 149؛ شركات إدارة الضمانات: أبرم البنك مذكرة تفاهم مع الشركة الوطنية لمناولة السائبة (نبك)، وشركة M / s ستار للتخزين الزراعي وخدمات إدارة الضمانات المحدودة (ستاراغري) & أمب؛ الشركة الوطنية للضمانات المحدودة المحدودة (نسمل)، شركة إم إس نكس المحدودة لتوسيع قروض التعهد للمزارعين والمقترضين الآخرين ضد قابل للتفاوض استلام المستودع الصادر للمنتجات الزراعية المخزنة في المستودعات ومخازن البرد المملوكة من قبل الشركات أو التي تديرها.
& # 149؛ الشركة الوطنية للصناعات الصغيرة المحدودة (نسيك):
قام البنك بتنفيذ مذكرة تفاهم مع شركة نزيك لرعاية تطبيقات المشاريع الصغيرة والمتوسطة الحجم التي تم تجديدها لمدة ثلاث سنوات من 10.06.2018 إلى 10.06.2019.
& # 149؛ m / s باجاج السيارات المحدودة: البنك قد دخلت في عموم الهند التعادل الترتيب مع m / s باجاج السيارات المحدودة لتمويل ثلاث عجلات السيارات العربة لمدة 2 سنوات.
من 24.01.2017 إلى 23.01.2019 للعمل كممول مفضل للحصول على مصادر طلبات القرض من عملاء الشركة وتمويلها.
& # 149؛ M / s إيتشر بولاريس بت لت (إبل): دخل البنك في عموم الهند ترتيب التعادل مع M / ق إيتشر بولاريس المحدودة (إيبل) لتمويل مختلف نماذج المركبات التجارية المصنعة من قبلهم لمدة 2 سنوات من 31.01 .2017 إلى 30.01.2019 للعمل كممول مفضل للحصول على مصادر طلبات القرض من عملاء الشركة تمويلها.
& # 149؛ M / s بياغيو المركبات الخاصة المحدودة: البنك قد دخلت في عموم الهند ترتيب التعادل مع M / s بياجيو المركبات الخاصة المحدودة لتمويل ثلاث عجلات عربات السيارات، ثلاثة & أمبير؛ أربع مركبات نقل خفيفة لمدة سنتين من 05.12.2018 إلى 05.12.2018 لتعمل كممول مفضل للحصول على طلبات القروض من عملاء الشركة وتمويلها.
& # 149؛ M / s شركة سيرا للسيارات الكهربائية الخاصة المحدودة: لقد دخل البنك في ترتيب ربط للتمويل E-ريكشو مع M / s سيرا الكهربائية للسيارات الخاصة المحدودة لمدة 2 سنوات من 06.12.2018 إلى 05.12.2018 لتعمل كمفضلة ممول عن مصادر طلبات القرض من زبائن الشركة وتمويلها.
كما دخل البنك في العديد من الشراكات الاستراتيجية للشركات.
تطوير مع الوكالات التالية خلال العام.
& # 149؛ مؤسسات التمويل الأصغر: ترتيب ربط مع مشروع شري كشترا دارماسثالا للتنمية الريفية، دارماسثالا (سكربد) & أمب؛ مؤسسة مبادرات التنمية تومكور، حيث يقدم البنك تسهيلات ائتمانية إلى مجموعات المساعدة الذاتية التي تروج لها سكربد & أمب؛ جيش الدفاع الإسرائيلي.
& # 149؛ مجلس التبغ: ترتيب التعادل مع مجلس التبغ، يتم تقديم غونتير لتمويل مزارعي التبغ على حد سواء لبناء حظائر التبغ وإنتاج المحاصيل في ولاية اندرا براديش.
& # 149؛ مصانع السكر: دخل البنك في ربط مع مصانع السكر لتسهيل المزارعين على الاستفادة من قروض قصب السكر على مستوى أعلى دون ضمانات الضمان.
& # 149؛ نسفدك و نستفدك و نسكفدك: یتعامل البنك مع نسفدك و نستفدك و نسكفدك لتمویل القیام المجدولة والقبائل المجدولة والسفاي كارامشاريس ومعالیھم للأنشطة المدرة للدخل بأسعار فائدة تسھیلیة.
* نبسي للمشروع الوطني لجمع الأرقام الإلكترونية (نيتك): يرتبط البنك مع نبسي لمجموعة تحصيل إلكترونية وطنية (نيتك) لتسهيل الآلي جمع الطريق الطريق إلكترونيا باستخدام رفيد (تحديد الترددات الراديوية) العلامة. البنك يشارك كمصرف مصدر تسهيل إصدار بطاقة وتوفير أعلى حتى مرفق من خلال قنوات متعددة. وبصرف النظر عن رؤية العلامة التجارية، فإن المشروع زيادة الدخل غير الفوائد للبنك.
حملات ترويج الأعمال.
يعتبر البنك استراتيجيات ترويج الأعمال كأداة لبذل جهد مستمر لتعميم المنتجات المختلفة وحشد المزيد من الأعمال. وخلال هذه الدورة، بدأ البنك عددا من الحملات الترويجية خلال الفترة 2018-2017. عدد قليل منهم كما تحت.
& # 149؛ حملة الإقراض الزراعي: من أجل زيادة التقدم في الزراعة، نظم البنك حملة إقراض زراعي من 11.07.2018 إلى 31.07.2018. كما تم إطلاق الحملة للقرض لأجل وإصدار بطاقات روباي لحاملي كك من 05.09.2018 إلى 24.09.2018. وقد تم تنظيم حملة للقروض لأجل الزراعة والربط بين مجموعة العون الذاتي / بنك الخليج المشترك من 30.01.2017 إلى 28.02.2017 ومن 01.03.2017 إلى 18.03.2017.
& # 149؛ حملة الإقراض بالتجزئة: نظم البنك حملة سيندكارنيفال من 06.06.2018 إلى.
31.07.2018 لتعبئة قروض التجزئة. خلال كرنفال الأعمال بالتجزئة، تم تعبئة 37،559 قروض التجزئة بقيمة روبية. 1004 كرور روبية.
& # 149؛ حملة قروض السكن المنزلي: من أجل الاستفادة من الأعمال في قطاع الإسكان، قام البنك بإجراء حملة القرض العقاري من 07.10.2018 إلى 31.12.2018 & أمب؛ من 23.01.2017 إلى 31.03.2017 للقروض الإسكانية مع التركيز على المقترحات ذات القيمة العالية وجلب كبار بناة للبنوك أضعاف. وأثناء حملة النجم، تم حشد 4،898 قرض إسكان بقيمة روبية. 692.52 كرور روبية.
& # 149؛ وديعة التجزئة و أردي) اإليداع املتكرر (باإلضافة إلى حملة: من أجل حتسني األداء حتت مظلة كاسا، أطلق البنك حملة ودائع التجزئة من.
01.09.2018 تو 30.09.2018 ويث فوكوس أون هاي فالو سافينغس & أمب؛ الحسابات الجارية. لبناء محفظة أردي بلوس صحية، احتفل البنك يومين كما أردي زائد تسجيل الدخول اليوم، مرتين في السنة المالية 2018-2017 وفتح أكثر من 2.80 لكح أردي بالإضافة إلى حسابات في أربعة أيام. وكان مجموع المبلغ تعبئتها روبية. 25.25 كرور على أساس شهري.
& # 149؛ سيند فاسولي أبهيان 16-17: نظم البنك سيند فاسولي Abhiyan16-17، وهو مخطط حافز للاعتراف أداء الفروع والمناطق.
لتعظيم الانتعاش وإدارة نبا من خلال زيادة تدرج وتجنب الانزلاقات الطازجة من 01.07.2018 إلى 31.03.2017.
& # 149؛ حملة خاصة لمبادرات في: تم تنفيذ حملة خاصة لمبادرات في.
15.09.2018 إلى 31.10.2018 لإعطاء التركيز بشكل خاص على عدهر والبذر المحمول من الحسابات، توزيع بطاقة روباي والتفعيل، محو الأمية المالية ومخططات رئيسية أخرى من الحكومة تحت الإدراج المالي.
& # 149؛ حملة عدهر للبذور: تم تنفيذ حملة وضعية لبذور عدهر من 04.11.2018 إلى 30.11.2018 لإعطاء دفعة على نشاط بذر عدهر وتحقيق 100٪ من بذر عدهر في حسابات التقاعد المركزية وحساب بمجدي وجميع حسابات سب.
& # 149؛ حملة التحويل الرقمي:
تم تنظيم حملة رقمية.
15.12.2018 إلى 31.12.2018 لمائة في المئة رقمنة منطقة الخدمات في القرى في المناطق الرائدة في البنوك مع التركيز بشكل خاص على فتح الحساب الفوري، عدهر والبذر المحمول، توزيع بطاقة روباي والوعي & أمبير؛ استخدام جميع القنوات المصرفية الرقمية.
& # 149؛ حملة غو الرقمية: أطلق البنك & كوت؛ غو ديجيتال & كوت؛
من 01.08.2018 إلى 30.09.2018 لنشر وتعزيز خدمات التوصيل البديلة القائمة (أدك) للخدمات المصرفية السريعة والآمنة وزيادة تغلغل الخدمات المصرفية عبر الإنترنت، المصرفية عبر الهاتف المحمول، دفتر البريد الإلكتروني الخ الخدمات بين عملاء البنك. خلال الحملة، 70،721 تسجيلات مصرفية جديدة عبر الهاتف المحمول. وتم إنجاز 20،120 خدمة مصرفية عبر الإنترنت، و 52،938 تسجيل إلكتروني.
& # 149؛ ليك دانجال والصناديق المشتركة إلس تسجيل الدخول أيام: إلى.
وزيادة الدخل القائم على الرسوم وتوجيه زيادة الودائع بعد إزالة الهوية، أعلن البنك & كوت؛ ليك دانغال & كوت؛ حملة. وقد نجحت الحملة مع البنك في تعبئة 1252 سياسة من سياسات الشركات ذات الدخل المحدود بقيمة إجمالية قدرها مليون روبية. 13.92 كرور روبية. كما قام البنك بتدشين صندوق الاستثمار المشترك (إلسس) لتسجيل الدخول في أيام يوم 20 & أمب؛ 21 فبراير 2017 بالتعاون مع جميع الشركات التسع إدارة الأصول. حشد البنك أكثر من 5000 ورقة إلس مع مبلغ الاستثمار الكلي من روبية. 7.15 كرور روبية.
& # 149؛ حملة داماكا الموسمية لحاملي بطاقات الخصم والائتمان: أطلق البنك حملة مونسون داماكا من 20.07.2018 إلى 30.09.2018 لأعلى إنفاق على فيزا / بطاقة الائتمان، بوس ومعاملات التجارة الإلكترونية. تم منح أفضل ثلاثة من المنفقين من بطاقة السحب الآلي وبطاقات الائتمان مع الهواتف النقالة واعادة النقدية أعطيت الاعتمادات ل 1100 حاملي بطاقات الخصم و 300 حاملي بطاقات الائتمان.
أبرز مؤشرات األداء خالل السنة المالية 2018 - 2017.
بلغ رأس مال البنك المرخص به روبية. 3،000 كرور ورأس المال المدفوع رس. 904.54 كرور) 90.445.339.438 سهما بقيمة 10 روبية للسهم (خالل السنة المالية المنتهية في 31 مارس 2017.
وارتفعت الاحتياطيات والفائض في البنك من روبية. 11،635 كرور في السنة المالية 2018-16 إلى روبية. 13،280 كرور روبية في السنة المالية 2018 17، مسجلة نموا سنويا بنسبة 14،14٪ مقارنة بالعام السابق.
وارتفعت القيمة الصافية الملموسة للبنك) باستثناء احتياطي إعادة التقييم واحتياطي تحويل العمالت األجنبية وصافي القيمة الدفترية (من روبية. 11،409 كرور كما في 31 مارس 2018 إلى روبية. 12،392 كرور روبية كما في 31 مارس 2012.
وقد حقق البنك أرباحا صافية قدرها مليون روبية. 358.95 كرور خلال السنة المالية 2017-2017. وبالنظر إلى الحاجة إلى حرث الأرباح من أجل زيادة نسبة كفاية رأس المال، فإن مجلس الإدارة لم يوصى بتوزيع أرباح عن السنة المالية 2017-2017 الحالية.
وقد بلغ حجم أعمال البنك في العالم. 4،62626 كرور كما في 31 مارس 2017 بالمقارنة مع روبية. 4،68،185 كرور كما في 31 مارس 2018، في حين بلغ حجم الأعمال المحلية للبنوك روبية. 4،05،920 كرور كما في 31 مارس 2017 بالمقارنة مع روبية. 4،03،314 كرور روبية كما في 31 مارس 2018.
وبلغت الودائع العالمية للبنك روبية. 2،5،561 كرور روبية كما في 31 مارس 2012 مقارنة مع روبية. 2،6،736 كرور روبية كما في 31 مارس 2018. بلغت الودائع المحلية للبنك روبية. 2،34،543 كرور كما في 31 مارس 2017 بالمقارنة مع روبية. 2،35،162 كرور كما في 31 مارس 2018.
وارتفعت ودائع البنك المحلية من البنك المركزي الكوري من روبية. 67،925 كرور كما في 31 مارس 2018 إلى روبية. 75،792 كرور روبية في 31 مارس 2017، مسجلة نموا بنسبة 11،58٪. وبلغت نسبة حصة كاسا المحلية في الودائع المحلية 32.32 في المائة كما في 31 مارس 2017.
وزادت السلف العالمية للبنك من روبية. 2،06،449 كرور روبية كما في 31 مارس 2018 إلى روبية. 2،07،065 كرور روبية كما في 31 مارس 2017. ونمت السلف المحلية من روبية. 1،68152 كرور روبية كما في 31 مارس 2018 إلى روبية. 17377 كرور روبية في مارس.
وبلغت نسبة الودائع الإئتمانية العالمية 79.47 في المئة كما في 31 مارس 2017 مقارنة مع 78.88 في المئة كما في 31 مارس 2014.
وزادت السلف ذات الأولوية للقطاع من روبية. 64،413 كرور في 2018-16 إلى روبية. وسجلت 67،905 كرور روبية في 2018-2017 نموا بنسبة 5،42٪ وتشكل 40.04٪ من أنبك مقابل مستوى إلزامي قدره 40٪.
وارتفع مجموع السلف الزراعية من روبية. 29،237 كرور في 2018-16 إلى روبية. وسجلت 31878 كرور روبية في 2018-2017 نموا بنسبة 9.03٪ وتشكل 18.79٪ من أنبك مقابل مستوى إلزامي قدره 18٪.
وزادت السلفيات المتوسطة والصغيرة من روبية. 24،180 كرور في 201816 إلى روبية. 24،516 كرور روبية في 2018-17. أما مساھمات المشاریع الصغرى والصغیرة والمتوسطة فقد بلغت ریال. 26،981 كرور كما في 31 مارس 2017 بالمقارنة مع روبية. 27677 كرور روبية كما في 31 مارس 2018.
ارتفعت الأرباح التشغيلية للبنك إلى روبية. 4،233.23 كرور للسنة المالية 2018-2017 من روبية. 3،251.31 كرور للسنة المالية 201816، مسجلة نموا بنسبة 30.20٪. وسجل صافي ربح البنك عند روبية. 358.95 كرور للسنة المالية 2017-2018 مقابل صافي خسارة روبية. 1643.49 كرور للسنة المالية 2018-16.
وبلغت قيمة الأعمال لكل موظف في البنك روبية. 13.51 كرور روبية كما في 31 مارس 2017 مقارنة مع روبية. 14.61 كرور كما في 31 مارس 2018. وكان ربح الموظف للسنة المالية 201817 روبية. 1.10 لكح.
وقد بلغ إجمالي دخل البنك روبية. 26،461.18 كرور في السنة المالية 2017-2017 بالمقارنة مع روبية. 25،706.51 كرور روبية في السنة المالية 2018-16.
وبلغت إيرادات الفوائد لدى البنوك روبية. 23،003.79 كرور في السنة المالية 2017-2017 بالمقارنة مع روبية. 23،197.78 كرور روبية في السنة المالية 2018-16.
وتحسنت إيرادات غير الفوائد لدى البنك بنسبة 37.81 في المائة من روبية. 2،508.73 كرور في السنة المالية 2018-2016 إلى روبية. 3،457.39 كرور روبية في السنة المالية 2017-2017.
انخفضت مصروفات الفائدة للبنك إلى روبية. 16،727.82 كرور روبية في السنة المالية 2017-2017 مقابل روبية. 17،213.08 كرور روبية في السنة المالية 2018-16، مسجلة انخفاضا بنسبة 2.82٪.
وارتفعت النفقات التشغيلية للبنك (بما في ذلك بند استثنائي بلغ 882.65 كرور روبية في السنة المالية 2018-16) بنسبة 4.92٪ من روبية. 5،242.12 كرور في السنة المالية 2018-2016 إلى روبية. 5،500.13 كرور في السنة المالية 2017-2017.
نسب مالية هامة.
) أ (بلغ العائد على أصول البنك نسبة 0.12 في المائة في السنة المالية 2018 - 2017.
(ب) تحسن هامش صافي الفوائد لدى البنك إلى 2.37 في المائة في السنة المالية 2017-2017 مقارنة بنسبة 2.28 في المائة في السنة المالية 2018-2016.
ج (بلغ العائد على سلف البنك 8.34 في المائة في السنة المالية 2017-2017 مقارنة بنسبة 8.63 في المائة في السنة المالية 2018-2016.
) د بلغت تكلفة ودائع البنك 5.86 في المائة في السنة المالية 2017-2017 مقارنة بنسبة 6.27 في المائة في السنة المالية 2018 - 2016.
ه) بلغ العائد على السهم (إبس) للبنك روبية. 4.21 في السنة المالية 2017-2017.
و) بلغت القيمة الدفترية لكل سهم للبنك روبية. 154.64 في السنة المالية 2017-2017 من روبية. 175.41 في السنة المالية 2018-2016.
(ز) بلغ صافي نسبة البنك الوطني الجديد نسبة 5.21 في المائة كما في 31 مارس 2017 مقابل 4.48 في المائة كما في 31 مارس 2018.
(ح) بلغ إجمالي نسبة البنك الوطني المتحد نسبة 8.50 في المائة في 31 مارس 2017 مقابل 6.70 في المائة في 31 مارس 2014.
(1) بلغت نسبة تغطية مخصصات البنك الوطني الجديد 56.37 في المائة كما في 31 مارس 2017 مقابل 53.73 في المائة في 31 مارس 2018.
ي) تحسنت نسبة كفاية رأس المال للبنك وفقا لمعايير بازل 3 إلى 12.03 في المائة كما في 31 مارس 2017 بالمقارنة مع 11.16 في المئة كما في 31 مارس 2018.
تنفيذ المعايير المحاسبية الهندية (إند أس)
حالة تنفيذ إند ضمن البنك.
إن إند أس ينطبق على البنك وفقا للإشعار الصادر عن وزارة شؤون الشركات من السنة المالية 2018 - 2019 وقد بدأ البنك خطوات لتنفيذ معايير المحاسبة الهندية (إند) اعتبارا من السنة المالية 2017-2017، وقد تم إحراز تقدم جيد خلال هذه السنة المالية.
وتمشيا مع التوجيهات الصادرة عن بنك االحتياطي الهندي في أغسطس 2018، أنشأ البنك لجنة توجيهية برئاسة المدير التنفيذي ترصد التقدم المحرز في التنفيذ. وتتألف اللجنة التوجيهية من مدراء عامين من مختلف اإلدارات الوظيفية في البنك. وعالوة على ذلك، تقوم لجنة التدقيق التابعة لمجلس اإلدارة بمراجعة التقدم العام في تنفيذ مشروع إدارة المخاطر على فترات منتظمة.
التقدم المحرز حتى الآن.
& # 149؛ وقد أنجز البنك دراسة تشخيصية لتحديد الفروق بين اإلطار المحاسبي الحالي و إند أس.
& # 149؛ واستنادا إلى الدراسة التشخيصية، قام البنك بتحديد األثر الكمي ورفع البيانات المالية النموذجية للنصف المنتهي في سبتمبر 2018 مع بنك االحتياطي الهندي.
& # 149؛ كما قام البنك بصياغة سياسات محاسبية هامة في إطار هذا البند.
& # 149؛ The Bank is now performing an assessment of the system changes required in the Core Banking System and has also commenced the design of the Expected Credit Loss Models.
& # 149؛ Once the annual financial statements under the current accounting framework are finalized, the Bank will commence the preparation of the Opening Balance Sheet for the IND AS transition.
EXPANSION OF BRANCH NETWORK.
During the year, the Bank has added 169 brick and mortar branches to its network and the total number of branches (including London Branch) were at 3933 as on 31.03.2017. These include 1268 branches in under banked districts and 982 branches in minority concentration districts. Out of the above, 2 branches were opened in the North Eastern States of India during the year. Bank opened 2 Mid Corporate branches during the year. As per RBI guidelines, banks are required to open 25 per cent of the new branches in rural unbanked tier 5-6 centers. The domestic branch network consisted of 1190 rural, 1091 semi-urban, 813 urban and 838 metro branches. The total number of ATMs installed up to 31 st March 2017 was at 3974. The Bank has a customer base of over 52 million as at March 31, 2017.
Retail sector credit growth plays a pre-dominant role in increasing the total business of your bank. Hence, focus of the Bank has shifted to RAM (Retail, Agriculture, MSME) sectors on account of spread of risk, catering to large population, better yield on the advances and stability of credit portfolio due to longer repayment period. Income stream from retail credit portfolio has shown steady improvement and this has contributed profitability, maintaining quality of asset portfolio, risk diffusion and improvement of Net Interest Margin of the Bank. Retail portfolio contributes to 16.14 percent of the domestic credit of the Bank.
Keeping this in mind a new vertical has been created in Corporate Office as "Retail Business Department" to focus improvement on retail credit portfolio within overall domestic credit. The Bank has tweaked the products to suit the various categories of borrowers in prevailing market conditions. Retail credit products are competitive in the market and also promote growth in retail credit portfolio. Performance under retail credit portfolio is as under.
Retail Credit Portfolio Performance.
& # 149؛ Bank has set up Central Processing Center (CPC) to standardize and streamline the processing for retail mortgage loans and also to reduce the Turn Around Time.
& # 149؛ Bank has introduced the empanelment of Home Loan Counselors (HLC) for canvassing housing loans.
& # 149؛ Bank has waived processing and documentation charges on housing loans up to 31.03.2017.
& # 149؛ Bank has re-introduced scheme of payment of service charges to approved builders / authorized agent of the builder for sourcing housing loans.
& # 149؛ Bank has re-introduced scheme of payment of service charges to dealers & their sales executives for sourcing Vehicle loans.
& # 149؛ Bank has reduced rate of interest and also waived off processing and documentation charges during festive seasons from 01.10.2018 to 31.03.2017.
& # 149؛ Bank has introduced Synd Vidya-Abroad educational loan scheme. An education loan facility up to Rs. 200.00 lakhs to students who wish to go abroad for study.
& # 149؛ Bank has reduced rate of interest on SyndSuperVidya (Studies in Premier Educational Institutions) scheme at MCLR.
& # 149؛ Bank also integrated with "Vidyalakshmi Portal", an initiative by the Ministry of Human Resources Development to facilitate students to apply for education loans online.
& # 149؛ Bank has also implemented the "Credit Guarantee Fund Scheme for Education Loans", to provide collateral free education loans up to Rs. 7.50 lakh.
and "Credit Guarantee Fund Scheme for Skill Development" to provide collateral free education loans for skill development up to Rs. 1.50 lakh to students.
Bank has introduced new gold loan product "SyndSwarna - EMI" for non agricultural purposes with EMI facility with enhanced scale of finance at 70% net value of Gold.
ADVANCES TO MICRO, SMALL & MEDIUM ENTERPRISES (MSME)
Bank continues to accord greater thrust on financing MSMEs with emphasis on Micro and Small Enterprises (MSEs). The Bank has sanctioned and disbursed 1,22,181 number of loans amounting to Rs. 4,959.17 crore in the year 2018-17. The total outstanding advances to MSE sector stood at Rs. 24,886.30 crore as on March 2017. The advances to Micro and Small Enterprises constitute 92.16% of the total advances under MSME Sector, while advances to Medium Enterprises constitute 7.84% under MSME.
Under MUDRA scheme, Bank has sanctioned 1,66,221 accounts amounting Rs. 3,208.11 crore and disbursed Rs. 2,781.87 crore as on 31.03.2017 against target of Rs. 3,600 crore allotted by the Ministry of Finance. Bank has issued 14,813 Mudra cards amounting to Rs. 48.25 crore.
The outstanding advances to Micro Enterprises of the Bank constitute 64.95% of advances to Micro and Small Enterprises Sector which is above the stipulated target of 60% as on March 2017.
Compliance to RBI guidelines on MSE.
As per new guidelines of RBI, 7.5 percent of ANBC or Credit Equivalent Amount of Off-Balance Sheet Exposure, whichever is higher to be achieved in a phased manner i. e. 7 per cent by March 2018 and 7.5 per cent by March 2017.
As on March 2017, ANBC of the Bank is Rs. 1,69,610.82 crore and outstanding advances to Micro Enterprises (priority) is Rs. 15,716.95 crore, which is 9.27% of the ANBC against the stipulated target of 7.5%.
The Bank is having 69 specialized branches for focused lending to MSME sector. Bank popularized the MSME loan products SyndDoctor, SyndMarble, SyndTextile, SyndTransport, SyndContractor, SyndMahilaShakthi, SyndHotel, SyndJeweller, SyndTimber and SyndProfessional to mobilize substantial business. Under these products Rs. 979.33 crores was sanctioned during the year.
MOUs with reputed commercial vehicle manufacturing companies were entered to expand credit to borrowers for purchase of commercial transport/passenger vehicles under MSE sector. Bank has entered into tie-up with 10 commercial vehicle manufacturers. MSME sector is the backbone of the nations economy. They contribute significantly to the GDP of the country and also to employment generation besides Export/Forex earnings. Keeping this in mind, Bank has organized series of MSME meets/camps at various centers during the year to scout MSME proposals.
PRIORITY SECTOR CREDIT.
Based on the Banks experience in lending to different sectors and keeping in view the dynamics of economic growth, Government directives, national priorities and socio-economic obligations, thrust was given to priority sector lending especially lending to agriculture sector during the year.
Bank has adopted various strategies during the year to achieve sustainable credit growth, improved asset quality, higher earnings and for maintaining well diversified credit portfolio covering all sections of the society to ensure inclusive growth. The Bank has continued its growth under priority sector lending with added thrust on consolidation of its position and focus on asset quality. The focus areas for credit were agriculture, SMEs, education, housing, micro finance and other productive sectors of the economy.
For quick disposal of large number of credit applications and to hasten credit decisions, the bank has introduced the "Online Request" from prospective clients covering credit requirements under various segments of priority sector. The prospective clients can access the Banks website and submit their request for loan through application form prescribed therein. System generated acknowledgement is provided immediately to the applicants with unique reference number which they can use to track their applications.
Priority Sector Advances.
Priority sector advances of your Bank increased by 5.42 percent to Rs. 67,905 crore as at March 2017 (from Rs. 64,413 crore as at March 2018) constituting 40.04% of ANBC against the mandatory level of 40%. The Bank has covered more than 30 lakh customers under priority sector advances. Special care was taken to ensure that the credit needs of SC/ST, minorities, weaker sections and women are fully met. Advances to weaker sections have reached a level of Rs. 21,144 crore forming 12.47% of ANBC, thereby surpassing the mandatory requirement of 10%. The advances to women customers increased from Rs. 14,342 crore as at March 2018 to Rs. 15,712 crore as at March 2017, forming 9.26% of ANBC against the mandatory level of 5%. Similarly, advances to minorities increased from Rs. 10,205 crore as at March 2018 to Rs. 10,611 crore as at March 2017, forming 15.63% of priority sector advances surpassing the mandatory requirement of 15%.
Agriculture and Allied activities.
Credit to agricultural sector increased by 9.03 percent to Rs. 31,878 crore as at March 2017 (from March 2018 level of Rs. 29,237 crore) forming 18.79% of ANBC as against the mandatory requirement of 18%. Lending to small and marginal farmers being Rs. 15,569 crore constituted 9.18% of ANBC against the mandatory requirement of 8.00%.
Quarterly Performance during 2018-17.
As per RBI revised directions, Bank has to achieve the mandatory targets on quarterly basis. Average of Rs. 29,852 crore was achieved under agriculture during the financial year 2018-17, while Rs. 65,398 crore under total priority sector advances. Similarly, in case of small and marginal farmers Rs. 63,699 crore was achieved against the mandatory level of Rs. 52,674 crore of four quarters of the FY 2018-17.
Bank has covered more than 20 lakh customers under agricultural advances. The disbursement under credit flow to agriculture during the year amounted to Rs. 18,214 crore. The Bank brought 1,00,711 new farmers into its fold during the year through rural/semi-urban branches, registering an average of 43 new farmers per rural and semi-urban branch.
Syndicate Kisan Credit Card Scheme (SKCC)
As per the directions of RBI, Bank is implementing the revised guidelines of Kisan Credit Card under Syndicate Kisan Credit Card (SKCC) Scheme and the revised guidelines involve the following.
& # 149؛ Fixation of staggered limit for five years.
& # 149؛ Provision for issuance of cheque book and ATM / Debit Cards (Rupay Kisan Cards) which will enable the farmers to effectively transact their operations in their SKCC accounts.
The Bank has issued 4.85 lakh Syndicate Kisan Credit Cards during the year 2018-17 amounting to Rs. 6,562 crore. As at March 2017, Rupay Kisan Cards have been issued in case of 7.21 Lakh operative SKCC A/cs.
Government Sponsored Schemes.
The Bank continued to participate in poverty alleviation and employment generation schemes sponsored by the Government in full scale. Special emphasis was laid on coverage of SC/ST/OBC, women and minority beneficiaries under these schemes. The total amount outstanding under these schemes viz. NRLM, PMEGP SGSY, SJSRY and SRMS is Rs. 2,956.82 crore with 1,19,845 borrowal accounts during the year. National Rural Livelihood Mission scheme is revamped & restructured scheme of Swarna Jayanti Grameen Swarojgar Yojana (SGSY) with effect from the financial year 2018-16.
National Urban Livelihood Mission (NULM) is another revamped scheme of Swarna Jayanti Sahari Rojgar Yojana during 2018-16 and is implemented in all district headquarters and all other cities with a population of 100,000 or more as per 2018 census. Both NRLM and NULM now remodeled as Deen Dayal Antyodaya Yojana on 25 September 2018.
Advances to SC/ST.
The coverage of SC/ST beneficiaries under various schemes, especially under Govt. Sponsored Schemes is reviewed at regular intervals. Bank has initiated special efforts to create awareness about various schemes of the Bank among SC/STs to motivate them to avail the benefits under these schemes.
Advances to SC/ST beneficiaries under priority sector rose from Rs. 4,342 crore as at March 2018 to Rs. 4,520 crore as at March 2017 registering year on year growth of 4.10%. Disbursement and outstanding position of advances to SC/ST under Govt. Sponsored Schemes (i. e. PMEGP NRLM & NULM) are furnished in the following tables:
Advances disbursed to SC/ST beneficiaries under Govt. Sponsored Schemes during 2018-17 (as on March 2017)
(Amount Rs. in crore)
Outstanding advances to SC/ST beneficiaries under Govt. Sponsored Schemes as on March 2017.
(Amount Rs. in crore)
Advances to Minorities.
Bank has taken various measures through Regional Offices and Lead District Offices for popularizing amongst minority communities the various credit products available for their benefit. The advances to minorities rose from Rs. 10,204.51 crore as at March 2018 to Rs. 10,611.29 crore as at March 2017 registering a year on year growth of 3.99%. The information pertaining to credit flow to minority communities and status on implementation of Prime Ministers New 15 point programme for Minorities community and Sachar Committee recommendations are placed in the Banks website. Special interest concession scheme ranging from 0.25% to 0.50% was introduced by the Bank during 2018 for the benefit of minority community under priority sector lending the same was continued during 2018-17.
Credit linkage of Self Help Groups/Joint Liability Groups.
The Advance extended to Joint Liability Groups and Self Help Groups as at March 2017 was 1,08,250 accounts with an outstanding balance of Rs. 2889.45 crore. A joint farming group is informal group comprising 4 to 10 individual farmers who come together to access institutional credit through JLG mode of financing. The Bank is participating in Jana Sree Bima Yojana of LIC of India to extend insurance cover to all the women members of SHGs credit linked to Bank wherein the premium is subsidized by GOI. This scheme has an add-on benefit under Shiksha Sahayog Yojana wherein two children of the insured member of SHG are provided with scholarship at no additional cost.
Interest subvention benefit to farmers.
The Bank has extended crop production credit to 6.04 lakh farmers during 2018-17 under interest subvention scheme of the Govt. الهند. The Bank has extended the interest subvention benefit @ 2% to the tune of Rs. 173.79 crore and Rs. 144.63 crore as additional incentive subvention @ 3% for timely repayment during 2018-17 and making the eligible farmer derive credit at the effective prescribed interest rate of 4% p. a.
Harnessing Solar Energy.
The Bank has been actively promoting solar energy application by implementing the schemes for financing Solar Water Heating Systems and Solar Lighting Systems. The Bank is presently implementing the scheme to extend finance to Solar Home Lighting Systems and Solar Water Heating Systems with subsidy assistance from Ministry of New and Renewable Energy (MNRE) under Jawaharlal Nehru National Solar Mission (JNNSM). During the financial year 2018-17, the Bank extended credit of Rs. 53.57 crore for installing 57 solar units under the soft loan scheme of the Ministry of New and Renewable Energy. The cumulative number of units financed since inception of the scheme is 36,308 amounting to Rs. 169.13 crore.
The Bank financed Rs. 7.17 crore for installing 130 solar lighting units under Synd Solar Jyothi scheme of the Bank during the financial year. The cumulative number of solar lighting units financed as at the end of the quarter since inception of the scheme is 12,106 involving disbursement of Rs. 35.16 Crore.
Rural Extension Education Programmes.
Bank has been organizing Rural Extension Education Programmes mainly through the rural and semi-urban branches for promoting awareness among the rural people on modern agriculture & rural technologies and banks credit programmes.
During the financial year 2018-17, the Bank has organized 1,949 Rural Extension Education Programmes benefiting 1,21,265 participants with an expenditure of Rs. 17.94 lakhs.
Crop Insurance Schemes.
Three crop insurance schemes were introduced from Kharif 2018 (From 01.04.2018 onwards). These schemes are as under:
& # 149؛ PMFBY (Prime Minister Fasal Bhima Yojana)
& # 149؛ Restructured WBCIS (Weather Based Crop Insurance Scheme)
& # 149؛ UPIS (Unified Package Insurance Scheme)
The eligible KCC holders are covered with respective crop insurance schemes. Bank has enrolled 2.78 Lakh KCC accounts under these crop insurance schemes and remitted Rs. 52.38 crore as premium in Kharif season. In Rabi 2018, 0.95 Lakh farmers are covered under crop insurance schemes.
Rural Development and Self Employment Training Institute (RUDSETI)
Bank has co-sponsored 27 Rural Development and Self Employment Training Institutes (RUDSETIs) across the country. These institutes have trained 26,284 candidates during the year 2018-17. Out of these trained candidates 12,678 were women & 7,562 were from SC/ST category. Total candidates trained since inception is 4,23,051. The settlement rate is 71.98%.
Our RUDSETI model has been accepted by Ministry of Rural Development, Govt. of India as a role model to be replicated in each district of the country. A Monitoring Cell of National Academy of RUDSETIs has been established at Bangalore for monitoring these RSETI institutes and their activities pan India.
Syndicate Rural Development Trust (SRDT)
Syndicate Rural Development Trust (SRDT) was established in the year 2000 to promote rural entrepreneurship and self.
employment among the rural poor, especially women. So far, the Bank has established 16 SyndRural Self Employment Training Institutes (Synd RSETIs) in 5 States and 1 Union Territory for imparting training to rural poor. Bank has been awarded the Best Bank award under small bank category (Banks with less than 20 RSETIs) for the FY 2018-14. These institutes have conducted 444 training programs during the year 2018-17, benefitting 1 1,778 persons, of whom 6,536 were women and 2,988 were from SC / ST category. Total candidates trained since inception is 1,44,677. The settlement rate is 66.37 %.
Financial Literacy Centers (FLCs)
Syndicate Bank and Vijaya Bank had jointly established Jnana Jyothi FLCC Trust, Manipal on 20.10.2018 to set up Financial Literacy Centres (earlier called Financial Literacy and Credit Counseling Centers) in the Lead Districts of both the Banks. The FLCs are established on the lines of Model Scheme for setting up of FLCCs issued by RBI vides their circular dated 04.02.2009. Vijaya Bank has opted out of the trust in March 2018 and Karnataka Bank Ltd, APGB and KVGB have joined as institutional sponsors. The Trust has so far set up 55 FLCs on behalf of Bank in lead districts in five states and UT of Lakshadweep. During the Financial Year 2018-17, these FLCs have conducted 16561 literacy camps benefitting 70,717 persons.
Financial Inclusion Resource Centers (FIRCs)
As advised by RBI, Bank has set up 21 Financial Inclusion Resource Centers (FIRCs) in 5 States. These FIRCs provide a permanent storehouse of information in the form of exhibition on various facets of banking, banking services and its products, RBI and its functions, etc.
Lead Bank Scheme.
The Bank has been assigned with lead bank responsibilities in 29 districts inclusive of UT of Lakshadweep across the country. All the Lead District Offices of the Bank have conducted the District Level Review Committee (DLRC) meetings and District Consultative Committee (DCC) meetings regularly. The credit planning process was completed and District Credit Plan (DCP) 2017-18 was launched as per time schedule envisaged by RBI. The Bank is also the convener of State Level Bankers Committee (SLBC) in Karnataka and the Union Territory of Lakshadweep and satisfactorily discharged the responsibilities cast on it as the convener of State Level Bankers Committee. The SLBC for Karnataka and UTLBC for Lakshadweep are implementing the recommendations of the High Level Committee to review the Lead Bank Scheme. Under District Credit Plan, Banks lead districts have shown 160.30% achievement under priority sector and 126.91% progress under agriculture as on March 2017 in respect of implementation of Annual Credit Plan 2018-17.
REGIONAL RURAL BANKS.
There are three Regional Rural Banks sponsored by your Bank. These RRBs are covering 18 districts in 3 states with a network of 1563 branches. RRBs sponsored by your Bank are in the top league among various RRBs of the country, in respect of key business parameters. Total business of RRBs sponsored by the Bank stood at Rs. 57,161 crore as on.
The total deposits and advances of the RRBs have reached a level of Rs. 31,841 crore and Rs. 25,320 crore respectively. The total priority sector advances stood at Rs. 22,987 crore constituting 90.78 percent of the total advances as at.
31.03.2017. Agriculture advance have reached a level of Rs. 18,832 crore forming 74.37 percent of total advances. All the RRBs have issued 12.21 lakh Kisan Credit Cards to farmers with an outstanding credit of Rs. 12,386 crore. The RRBs are making profit continuously from their inception.
All the RRBs sponsored by the Bank have moved towards implementation of CBS and NGRTGS, NEFT, on boarded with APBS/NACH platform, ECs and CPSMS 2.6 version. RRBs have actively participated in PMJDY and have canvassed 26,01,220 SB accounts and issued 24,47,165 RuPay cards as on 31.03.2017. System generated NPA is implemented in all the three RRBs. All the three RRBs sponsored by Bank have implemented FI Plan (2018-2019) as per the direction of Reserve Bank of India and Government of India.
FINANCIAL INCLUSION INITIATIVES.
Bank has covered all the allotted 3229 SSAs covering 6953 villages and deployed 2615 Bank Mitrs across the country to provide banking services to the villagers.
PRADHAN MANTRI JAN-DHAN YOJANA.
"Pradhan Mantri Jan-Dhan Yojana" (PMJDY) was launched by the Honble Prime Minister on 28.08.2018 with an objective of covering all the uncovered households in the villages and urban wards with a bank account to provide banking facilities, in a mission mode.
Bank has opened 43.47 lakh Basic Savings Bank Deposits (BSBD) accounts under PMJDY as on 31.03.2017 with an outstanding balance of Rs. 1,178.29 crore out of which 32.14 lakh PMJDY Accounts (73.95%) have been seeded with Aadhaar against industry average of 60.38%.
Business Correspondent (Bank Mitr)
Bank appointed 2615 Bank Mitrs and all are provided with interoperable Micro ATMs for doing AEPS and RuPay transactions. No. of transactions through Micro ATMs have increased considerably during 2018-17 and per day transactions have increased from 8 as at 31.03.2018 to 12 as at 31.03.2017.
Fifteen additional Bank Mitrs were appointed in Krishna District of Andhra Pradesh in view of new projects/DBT schemes implemented in the district by engaging SHG members as Bank Mitrs. Five additional Bank Mitrs were appointed in Gubbi Taluk in Tumkuru district of Karnataka State as Special Rural Cash Points during the period of demonetization.
Ultra Small Branches.
As per RBI roadmap for opening brick & mortar branches in unbanked villages with population of more than 5000, 56 new USBs are opened during 2018-17. With this, total number of USBs in the Bank have increased to 979. Banking services are extended in USBs through Bank Mitr and weekly visits of branch officials to villages.
Integration of Fair Price Shops (FPS) for cashless AePDS.
Your Bank has proactively taken the responsibility of integrating all the FPS, irrespective of service area of Bank in five lead districts of AP viz. Anantapuramu, Kadapa, Kurnool, Nellore and Prakasam for cashless Aadhaar enabled transactions. Bank could complete the integration and enabled the system in a challenging time frame of just 7 days. Bank has launched Aadhaar enabled cashless Public Distribution System (AePDS) in Anantapuramu and Kadapa districts of AP on 09.12.2018. As on 31.03.2017, 11,009 FPS in AP were integrated for Aadhaar enabled cashless sale of monthly ration and these outlets have started doing live cashless transactions from 01.01.2017 and the project is running smoothly. Subsequently, Bank has started the cashless AePDS in Ambala district of Haryana and 46 FPS were integrated for Aadhaar enabled cashless transactions.
Full Digitalization of Villages.
Under Syndicate Samruddhi Gram Vikas Yojana, Bank has adopted 26 villages for overall development by allotting Rs. 20 lakhs every year. On 09.12.2018, Bank has declared one village each in Anantapuramu and Kadapa districts of AP as 100% digitalized. Subsequently, one village each in Siddipet, Nellore, Mathura, Dharawad, Ballari, Dakshina Kannada, Prakasam and 5 villages in Kurnool districts were declared fully digital in the presence of district administration.
Bank is promoting financial literacy through JJFLCC Trust which has opened 55 Financial Literacy Centers (FLC) and 21 Financial Inclusion Resource Centers (FIRC) in the lead districts of the Bank and 16,561 literacy camps have been conducted benefitting 7,09,179 persons from April to March 2017. Being SLBC convenor, Bank has organized 4 Digi-Dhan melas in coordination with State Government in.
Karnataka and one mela in Lakshadweep by UTLBC. Bank has trained all FLC/RUDSETI members in digital channels. Bank has trained about 361 newly recruited officers in Financial Inclusion.
The bank extends finance to corporates for their short term as well as long term requirements. Exposure of above Rs. 100.00 crore are handled by corporate credit department. The loans offered are working capital finance, term loan finance, project finance such as commercial real estate, infrastructure projects and other projects, loan against future rent receivable, portfolio buyouts, interbank participation certificates, etc.
Project Appraisal & Syndication Cell (PAC)
Project Appraisal Cell has been constituted for preparation of detailed appraisal/vetting of TEV study/information memorandum. PAC undertakes detailed appraisal in respect of term loan proposals with project cost of Rs. 70.00 crore and above and Banks exposure of above Rs. 35.00 crore where production/construction/process is involved.
In respect of projects already appraised by PSBs/all India financial institutions/leading private sector banks/other reputed agencies, vetting is done by PAC for exposures above Rs. 100.00 crore. This initiative will reduce the Turn Around Time (TAT) for credit proposals as well as providing such services to branches at a short notice.
A Syndication cell has been constituted for arranging loans under Syndication. This initiative will increase the fee based income for the Bank and also will help in creating quality high value good assets for the bank and also for improving the NIM of the Bank.
MID CORPORATE CREDIT.
Mid Corporate Credit Department has been established at the Corporate Office to cater to the credit requirements of smaller corporates whose credit requirement range between Rs. 35 crore to Rs. 100 crore including commercial real estate, MFIs, NBFCs, infrastructure, low priority industries and new business group. Bank has 28 Mid Corporate branches headed by Asst. General Manager/Chief Manager and posted with trained and experienced credit officers to provide required expertise to handle high value credit proposals. Bank has recorded Rs. 10,017.15 crore business from these 28 branches as on 31.03.2017.
CREDIT MONITORING AND REVIEW.
In order to have a comprehensive system of monitoring the credit on an ongoing basis and to ensure asset quality of advances, your Bank has constituted a separate vertical at Corporate Office headed by a General Manager,
in which the Special Mention Accounts Cell, Credit Monitoring Cell and Corporate Debt Restructuring Cell are merged into Credit Monitoring and Review Department in 2018. A comprehensive credit monitoring policy has been formulated for implementation to ensure asset quality.
The department is primarily responsible for framing policies related to credit monitoring. Department is reviewing the sanctions in respect of the advances sanctioned at Regional and Zonal Offices.
For effective and timely monitoring, a system based monthly monitoring report (MMR) for borrowal accounts of Rs. 1.00 crore and above is put in place in order to obtain qualitative information in respect of loan accounts such as regularity of the account, renewal status, inspection/audit details, unit visits, insurance coverage, security creation, performance of the unit, banking arrangements, rating details etc. The monthly monitoring report acts as an early warning system and facilitates the top management to have an overall view on the health of the credit portfolio.
As per the Reserve Bank of India guidelines, Bank has introduced a system of legal audit wherein re-verification of title deeds/fresh legal opinion in respect of advances of Rs. 5.00 crore and above, backed by mortgage of properties is done, where earlier legal opinion has completed 2 years. Department is monitoring compliance of this process. Department is also monitoring conduct of stock audit in respect of eligible accounts.
Department consists of a stressed asset cell which handles accounts referred to CDR and SDR/S4A schemes pertaining to accounts already referred under CDR.
Special Mention Accounts (SMA)
A separate vertical called special mention accounts cell is functioning under the department. The accounts which are showing sign of irregularities/sickness are known as special mention accounts. Major function of SMA cell is to identify the accounts showing early sign of irregularities, sickness so that timely effective action can be taken to maintain the quality of assets and to prevent them from slipping to NPA.
The department is vested with the responsibility of overall monitoring of stressed accounts under standard assets. The department is entrusted with the task of devising appropriate reporting system / MIS and collecting data at regular intervals.
The Bank has followed the RBI regulations both on special mention accounts and on restructuring of accounts by careful assessment, quick detection of weaknesses and time-bound implementation of restructuring package. The department monitors status of restructured account.
on the basis of borrowers keeping up of the restructuring commitments.
The department submits branch-wise, size-wise and sector - wise details of SM accounts along with the details of high value SM accounts of Rs. 1.00 crore & في الاعلى.
Early recognition of stress and setting up of Central Repository of Information on Large Credits (CRILC) introduced by RBI from 01.04.2018 named as "Framework for Revitalizing Distressed Assets in the economy - guidelines on Joint Lenders Forum (JLF) and Corrective Action Plan (CAP)" is also being monitored by the department. Borrowers having aggregate fund-based and non-fund based exposure of Rs. 5 crore and above are being reported on quarterly basis and SMA 2 of Rs. 5 crore and above are reported weekly under CRILC platform by the department. In addition to this the function of reporting of identified red flagged/fraud accounts of Rs. 50 crore and above under CRILC, is also handled by the department.
ASSET QUALITY AND MANAGEMENT OF NPA.
Banks recovery policy is oriented towards addressing the entire gamut of NPA management and enabled the field functionaries in resolving any category of non performing accounts. The comprehensive recovery policy is being modified from time to time to be in line with the guidelines of RBI/GOI. Bank has introduced/extended special OTS schemes for considering proposals of farmers under direct finance to Agriculture & Allied activities including agricultural tractor loans, OTS Scheme for small NPA accounts under doubtful and loss assets category with book balance of Rs. 5,00,000/- and below and OTS scheme for Micro and Small Enterprises borrowers. The special OTS scheme for settling NPA education loans with original sanctioned limit of Rs. 4.00 lakh & below for the benefit of education loan borrowers was also renewed. In addition to the above, during the year, a special OTS Scheme was formulated to improve recovery under DA-3 and loss assets with book balance of Rs. 5,00,000/- and below with a limited validity period.
Bank continued to reduce large number of smaller NPA accounts by settling the dues at "Synd Adalats" at all branches throughout the year by meet, talk and settle approach. Four Bruhat Synd Adalats were conducted at regional/cluster/branch level on 14.06.16, 09.08.16, 08.11.16 and 14.02.17 wherein 81,457 OTS cases were settled, by recovering a sum of Rs. 244.17 crore with an offer amount of Rs. 749.51 crore.
Bank was able to register a substantial recovery of Rs. 713.17 crore during the year 2018-17 by issuing notices and taking possession/auctioning of properties under SARFAESI Act 2002. The efforts at branch level were supplemented by empanelling more enforcement agencies and approved.
valuers. Special intensive NPA recovery campaign named "Synd Vasuli Abhyan-16-17" was held successfully from 1 st July, 2018 to 31 st March 2017 for maximizing recovery.
Top NPAs from each region were identified for giving focused attention in the beginning of the year itself and many accounts were successfully resolved before March 2017. Stressed Tiny Asset Recovery Team (START) stationed at regional offices are being extensively utilized for assisting the branches having high concentration of special monitoring assets/non performing accounts of below Rs. 10.00 lakh. All high value NPA accounts are monitored and vigorous follow up is made for resolving these accounts. On account of this, large number of NPA accounts could be resolved.
The total cash recovery in NPAs amounted to Rs. 2,709.39 crore, which includes principal recovery of Rs. 1,548.05 crore in existing NPAs and Rs. 697.28 crore in fresh NPAs slipped during the year. The total cash recovery includes Rs. 463.02 crore towards uncharged interest and Rs. 1.04 crore in written off accounts.
Risk Management Architecture.
A robust and comprehensive Risk Management Framework is established in the Bank. The Board of Directors assumes the overall responsibility for risk management in the bank. The Risk Management Committee (RMC) of the Board defines the Risk appetite of the Bank. The RMC of the Board is ably assisted by Credit Risk Management Committee (CRMC), Asset Liability Management Committee (ALCO), and Operational Risk Management Committee (ORMC).
A technology risk management framework is established to manage technology risks in a systematic and consistent manner. Bank has developed, implemented and maintained a documented comprehensive risk based program based on the ISO 27001 framework within the context of the banks business activities & خطر. It includes an Information Technology Governance Framework consisting of IT Strategy Committee, IT Steering Committee, Chief Information Officer (CIO), Information Security Management Committee (ISMC), a Chief Information Security Officer (CISO) assisted by various specialist teams, Business Continuity Teams and an IS Audit function to initiate, implement, monitor, maintain and improve the information security within the Bank and to make sure that IT is aligned and delivers value to the business.
Risk Management department functioning at Corporate Office oversees the overall implementation of various risk management initiatives across the Bank, with the assistance of Risk Management Cells (RMCs) at Regional Offices. The Bank has a well documented policy and.
processes for management of credit, market and operational risks which are periodically reviewed, so as to adapt to the changing business and market environment.
Basel II Compliance.
Bank has been complying with all Basel II norms. The Capital to Risk Weighted Assets Ratio (CRAR) is computed as per Pillar I requirements adhering to New Capital Adequacy Framework (NCAF) guidelines of RBI. Bank has adopted standardized approach for computing credit risk, basic indicator approach for computing operational risk and standardized duration approach for computing market risk. Bank has migrated to automated model for computation of Credit Risk Weighted Assets during the Financial Year 2018-17.
Bank has board approved comprehensive Internal Capital Adequacy Assessment Process (ICAAP) and Stress Test Policy which is reviewed periodically, so as to be in line with the market realities, economic environment and regulatory requirement. Bank also prepares the annual capital plan to augment the capital requirements of the Bank which is reviewed at quarterly intervals. The Bank has a board approved disclosure policy which is reviewed periodically by adhering to the guidelines issued by RBI and other regulatory bodies periodically.
Bank is in the process of putting in place software based identification, measurement and mitigation of market and operational risk by way of Integrated Treasury Management Solution (ITMS) and Operational Risk Management Solution (ORMS), apart from a scientific Funds Transfer Pricing Mechanism(FTP).
Basel III Guidelines.
Basel III guidelines have been introduced for improving the banking sectors ability to absorb shocks arising from financial and economic stress, supplementing the risk - based capital requirement with a leverage ratio. Bank is calculating the Liquidity Coverage Ratio (LCR) in line with RBI guidelines and submitting the same to RBI on a monthly basis. The weighted average LCR is published on a quarterly basis. During the current year, Bank has taken various capital optimization measures for improving the quality of capital and to improve the common equity, Tier 1 capital, CRAR of the Bank. Bank has raised total capital funds of Rs. 2,706 crore during the financial year 2018-17 in various forms, namely.
ا. Equity capital infusion by Govt. of India for an amount of Rs. 776 crore.
ب. Unsecured perpetually fully paid up non-convertible Basel III complaint additional Tier-I bonds for an amount of Rs. 1,930 crore.
Bank is taking all measures to improve the CET1, CRAR and Leverage Ratio under Basel III so as to comply with the capital requirements as per the schedule prescribed by RBI while simultaneously achieving the expected growth in business. Bank is also publishing on quarterly basis the required information as per Basel III disclosures in the website since the quarter ending September 2018.
Asset Liability Management.
The Asset Liability Management Committee consists of members of the top management and regularly meets to manage Liquidity Risk, Interest Rate Risk, Gaps/Mis-match Risk, Basis Risk, Re-pricing Risk, Forex Risk and Equity Price Risk. It includes product pricing for deposits as well as advances and the desired maturity profile of assets and liabilities.
The Prudential Regulatory Authority (PRA), UK has approved "Whole Firm Modification" approach for London Branch under the liquidity regime of PRA/FCA (Financial Conduct Authority). Subsequently, the Bank has put in place a mechanism for effective monitoring of liquidity at London Branch and for the Bank as a whole. The Bank has a well documented contingency liquidity funding plan for managing any contingency. The Bank undertakes stress testing on quarterly basis and assesses the impact on liquidity and interest income of the bank. Bank monitors the Basel-III liquidity ratio of "Liquidity coverage ratio" on monthly basis.
Unhedged Foreign Currency Exposure.
The Bank has a policy with regard to capital and provisioning requirements for exposure to entities with Unhedged Foreign Currency Exposure (UFCE) which is based on the guidelines issued by RBI. The position of last 2 years is as under:
(Amount in Rs. Crore)
TREASURY & البنك الدولي.
Bank has accorded importance to treasury functions and efficient management of Integrated Treasury Operations. Treasury and International Banking Dept (T&IBD) has two.
wings viz, (a) Foreign Exchange Treasury and (b) Domestic Treasury. Besides, T&IBD is also functioning as monitoring and controlling office for the overseas operations of the Bank.
Treasury and International Banking Dept (T&IBD) is the only Rs. A category office in your Bank which maintains foreign exchange position, Nostro and Vostro Accounts. T&IBD also monitors foreign exchange business, correspondent banking relationship and overseas business operations of London branch.
The Banks centralized dealing room at T&IBD, Mumbai handles the foreign exchange dealing operation of the Bank. The Bank is having 108 designated branches (Category "B") to handle full-fledged foreign exchange transactions and 412 nominated branches to handle the FCNR business of the Bank. NRE/NRO deposits are accepted at all the 3858 domestic branches of the Bank. The Bank also has one overseas branch at United Kingdom. The Bank is a member of Clearing Corporation of India Ltd. (CCIL), for settlement of inter-bank forex deals in USD/ INR segment. Further, the Bank also settles cross-currency deals through CCIL with continuous linked settlement (CLS) Bank.
The Bank has become trading-cum-clearing member on three exchanges, i. e., MCX-SX, NSE and BSE for undertaking proprietary based position in currency futures.
The Bank is offering only plain vanilla derivatives and no complex derivative products are offered by the Bank. There is no litigation against the Bank in respect of existing derivative transactions. The Bank has implemented Integrated Treasury Management Software (ITMS) which has essential features like integration of domestic and forex treasury, efficient in settlement operations for rupee and foreign exchange treasury and timely Nostro reconciliation. The new system also provides seamless interactions with branches for their customer transactions.
The total forex turnover of the Bank was Rs. 11,32,143 crore for the current financial year, as compared to Rs. 9,74,988 crore for the previous financial year. The inter-Bank turnover of the Bank was Rs. 10,78,832 crore for the current financial year as compared to Rs. 9,17,270 crore for the previous financial year.
Your Bank has initiated various measures to increase the flow of credit to export sector. The coverage under the Synd Export Gold Card Scheme, a unique scheme for eligible exporters offering concessional and preferential terms, was broadened to include more number of exporters.
Rupee export credit was offered at very competitive interest rates within the ceiling prescribed by RBI. The Interest Equalization Scheme for Exporters, as designed by Govt of India, has been made available by the Bank to its customers in certain specified sectors, thus passing on the benefits of concessional interest. Bank also conducted exports/imports meet at various centers to have direct interaction with the clients.
The Bank is managing one Exchange House M/s Musandam Exchange Company Ruwi, an exchange company at Ruwi in Sultanate of Oman. The Bank is also having Rupee Drawing Arrangements (RDA) with other 7 Exchange Houses for improved and cost-effective funds transfer by Indian diaspora to India from Gulf countries, apart from RDA with 06 foreign banks.
Centralised NRI Cell.
T&IBD has opened the centralized NRI cell w. e.f. 26 th Dec 2018 to enable prompt opening of NRE accounts canvassed by Exchange House managed by Bank, namely, Musandam Exchange Company. With a view to increasing the NRE Portfolio of the Bank, T&IBD is opening the account on behalf of the branches and dispatching the NRE welcome kit containing cheque book, ATM card and Internet IDs etc. directly to the Exchange House for delivery to the customer.
Product display in EXIM Mitra portal of EXIM Bank.
During the current year, Bank has taken initiative to display forex products on the EXIM MITRA (eximmitra . in) sponsored by Exim Bank for the benefit of exporter community. Exporter can conveniently know the feature of all the forex products being provided by the Bank from this portal and contact nodal branch for availing those facilities.
Export Excellence Award.
Federation of India Export Organization (FIEO) has awarded the "Gold Trophy" for the FIEO Export Excellence award of the top financial institution of northern region for the year 2018-15.
Special Arrangements with NOSTRO Bank.
In order to mitigate the hardship faced by the customer in collection of US Dollar instruments through US based correspondent Banks, T&IBD has established special arrangements for speedy collection of US Dollar cheques/ draft through USD Nostro correspondent for cheques drawn in USA.
The Banks trading desk booked trading profits in both equity and debt market by taking advantage of market situation. Domestic trading desk supported by state of art technology which is mapped with the trading platforms like CROMS, CCIL-CBLO, NDS-OM etc. provides the seamless transactions movements.
The bank has also strengthened the non SLR investments by investing in qualitative and rated corporate bonds and debentures, commercial paper, CDs, etc., resulting in improved yields on investment portfolio. The bank has also earned from arbitrage deals, by effectively making use of windows like CBLO, Repo & call market. The bank has managed funds very efficiently by these money market channels by continuously monitoring the fund flow and the liquidity position and undertaking lending and borrowing transactions. The domestic investments of the bank were at Rs. 64,766.41 crore as on 31.03.2017 as against Rs. 68,285.58 crore for previous year. Total income from investment portfolio (excluding dividend & trading profits) was Rs. 5,428.05 crore in the year 2018-17 as against Rs. 5,350.98 crore in the year 2018-16. Banks investment in SLR securities amounted to Rs. 58,646.05 crore which formed 90.55% of Banks total domestic treasury investments as on 31.03.2017. Trading profits for the year 2018-17 was Rs. 1,728.69 crore as against Rs. 895.84 crore during the FY 2018-16.
Modified duration (indicator of change in prices/values with change in 1 percent Interest Rate) for Banks total investment portfolio stood at 4.30 for 2018-17 as against of 4.44 for year 2018-16.
Banks overseas presence is in United Kingdom at London. The Branch is active in wholesale banking operations for Indian corporates in United Kingdom, money market operations, investments, and treasury operations. The Branch focuses on syndications and ECBs, besides bilateral loans for Indian corporates having global presence. The branch has efficient risk-management system which is approved by regulatory authority of United Kingdom. The total business (Deposits and Advances) of the branch stands at GBP 7627.164 Million (61,705.66 crore) as at 31 st March 2017 as against GBP 6794.687 Million (64,870.58 crore) as at 31 st March 2018.
MANAGEMENT INFORMATION SYSTEM (MIS)
MIS department provides information on periodical business parameters necessary not only to manage the organization effectively but also in facilitating the top management in decision making. The regulatory and statutory compliance requirements are being met, including regular and adhoc.
reports during de-monetization of currency in Q3 of 2018. Important and time consuming reports like priority sector reports, reports related to income recognition, SPARC, CRILC reporting Friday data etc. are also generated for better management internally and for submission to the regulator.
MIS department is in the process of implementing a robust Enterprise Data Warehousing & Business Intelligence (EDW & BI) by bringing in data from all sources in the bank for generation of required data/reports/analytics/dash boards. EDW & BI is being leveraged in the functions like Anti Money Laundering (AML), CTR, in providing red flag alerts proposed by Financial Intelligence Unit, India (FIU - IND) and Analytical Customer Relationship Management (ACRM).
Risk Based Supervision Cell (RBS Cell)
RBS Cell ensures accuracy of data provided to RBI under SPARC (Supervisory Programme for Assessment of Risk and Capital). Quarterly/annual submission of tranche I, IA, II and III inputs, including data points, are being consolidated and placed before the top management for necessary review.
Fraud Investigation Cell (FIC)
FIC monitors and does the follow up of fraud cases including CPPR (Claims Paid Pending Recovery) related to frauds with various offices. It also ensures conducting internal investigation, examination of staff accountability, Departmental action, recovery and closure as well. The cell places detailed note for amounts of above Rs. 1 crore/?10 crore before Special Committee of the Board/ Government nominee Director on the board of the Bank for taking necessary action. The cell reports/updates RBI database including Central Fraud Registry, the progress related to criminal action, internal investigation, action taken and also in providing information related to queries and clarifications sought by Finance Ministry. The cell not only reports but also identifies the causative factors and shares with respective departments for initiating corrective actions.
INFORMATION TECHNOLOGY Core Banking Solution (CBS)
The Bank continues to spread its wings with a network of 3933 branches, 23 service branches, 12 ARMBs, 979 USBs and 236 other offices covering 34 States and Union Territories under the CBS network as on 31.03.2017 and one branch at London. All the branches/offices under CBS network are currently under centralized server setup.
Bank has built the best of technology infrastructure by implementing a state-of-the-art data centre at Mumbai and a Disaster Recovery Site at Bangalore in different seismic zone and a near site at Mumbai. The technology infrastructure is being upgraded with new hardware, additional storage and new higher version of Oracle software.
Bank has acquired new enterprise class storage system based on latest technology & solid state hard disks which will substantially improve the performance and reduce the EOD/BOD window and facilitate having multiple copies of databases for report generation and MIS activities.
CBS for London Branch.
Your overseas branch at London has been brought under overseas CBS with the latest software application (Finnacle) having capabilities to support customer focused banking, product configuration, multi-channel capability etc.
Delivery Channels ATM Network.
Bank has operationalised 3,974 ATMs as on 31.03.2017, spread across the country. Bank has a card-base of over 144.30 lakh for global access to ATMs and POS Terminals. Bank has recalibrated all ATMs as per post demonetization requirements.
Bank has upgraded to a new higher version of internet banking solution to provide better customer service, compatible with all internet browsers with new features such as CASA statement on email, unlock user id online, hotlist/temporary blocking/reactivate debit card, feedback prompt and forgot/reset password option. Internet banking facility-user base stands at 11.56 lakhs as on 31.03.2017.
Mobile banking application has been upgraded to a new version which has a richer User Interface (UI) and enhanced User Experience (UX). This application accommodates newer features and facilities such as know your MMID, Refer a friend Utility Bill Payments, Ticketing, Rewards etc. The number of mobile banking users is increased to 8.33 lakhs as on 31.03.2017.
Bank has introduced SMS Banking to inform the customer immediately when a transaction occurs in their account. The number of customers who have availed SMS Banking facility has grown up to 34.35 lakh as on 31.03.2017.
Missed Call Banking.
Missed call banking facility has been introduced that enable the customers to know their balance outstanding in their latest CASA account, through a missed call to the number 9241442255. 2.29 lakh users have registered for this facility as on 31.03.2017.
Digital Media Signage.
Digital signage is an easy, low-cost way to advertising in which video content, advertisements and messages are displayed on digital media with the goal of delivering messages about products in specific locations. Expanded the same in 1,500 urban branches and 1000 semi-urban branches.
Other new Initiatives.
& # 149؛ Developed a module to accept requests for Kisan Vikas Patra in GBM (Government Business Module). Made live on 01.06.2018 in 70 designated branches. Bank gets commission of 1% of the amount collected - a non interest income.
& # 149؛ Provided an application USSD based IMPS in mobile banking, the first Bank to provide facility for USSD based IMPS using Aadhaar number.
& # 149؛ Implemented Centralized Positive Payment System (CPPS), the first public sector bank to implement CPPS for CTS by sharing CPPS data with NPCI.
& # 149؛ Tamil Nadu VAT payment is made available through website.
& # 149؛ Developed mobile apps, "NPA Tracker" to assist the bank branches to keep track of and to prevent slippages of accounts to NPA category and "Geo tagging" to keep track of the securities pertaining to loan accounts by linking the details of the securities to the collateral IDs of the loan accounts.
& # 149؛ Developed module "Online Fee Collection facility to Small Institutions" that supports on-line fee / donation collection to small non-commercial organizations like schools and temples who do not have a regular IT setup or a dynamic website.
& # 149؛ Developed electronic "ATM Fence", a small electronic device that hides itself in the ATM, creates a virtual Geo Fence and alerts attempts on burglary through SMS etc.
& # 149؛ Introduced simplified mobile banking registration by introducing Automatic Population of Activation code and Online Generation of MPIN (green pin) & through NUUP (National Unified USSD (Unstructured Supplementary Service Data) Platform).
& # 149؛ Launched Synd e-passbook and Synd Guide applications integrated to mobile banking application.
& # 149؛ Provided facility in CBS for fund transfer through IMPS at branches.
& # 149؛ Introduced Synd UPI & USSD common app.
& # 149؛ Developed *99#. An innovative payment service through basic mobile / smart phone dialing *99#, a "common number across all telecom service providers (TSPs)" on their basic mobile phone/smart phone and transact through an interactive menu displayed on the mobile screen, works without internet.
& # 149؛ Introduced Synd UPI, a safer, innovative, quick and secure way to send & collect money using virtual payment address, round the clock availability (24X7), use of Virtual ID is more secure and no credential sharing, scan QR code and pay, also generate QR code.
& # 149؛ Introduced Banks website and also mobile banking app in Hindi version.
& # 149؛ Introduced card to card transfer for Syndicate Bank customers, available at Syndicate Bank ATMs (24X7). Hassle-free funds transfer, instantly. دقيقة. amount Rs. 100/- and Max. amount Rs. 20,000 per transaction.
& # 149؛ BHIM like any other android app, provides an easy method of payment and fund transfer to any bank account with virtual payment address or IFSC and.
account number or Mobile number and MMID or Aadhaar number. It can be executed via phone dialer using *99# option. All mobile apps are made available in play store for enabling the customers to download and make use of it.
& # 149؛ Developed "Synd Saheli" a mobile app dedicated to women and women staff on occasion of International Womens Day. This app provides information on new techniques of self-defence, banks branches, financials and multipurpose usage.
Customer-centric Initiatives Synd e-Passbook.
Synd e-Passbook solution is a smartphone application for r providing Digital Passbook facility on mobile. It is one of the popular products of the Bank and as on 31.03.2017, 4.65 [ lakh users have registered for the application.
Bunch Note Acceptors (BNA)
Bank has installed 186 BNAs in select market areas for [ accepting bulk cash from the customers. Customers get on-line credit / debit to the account for cash deposit/withdrawal and issues receipt on 24*7 basis. BNA has the capability to identify and reject non-bank note, counterfeit and suspicious bank notes.
Self service kiosks like BNA, ATM, Passbook, cheque deposit and internet kiosks are provided in identified locations to enable the customers to have access on 24X7 basis. 30 Synd Lounges are functional as on 31.03.2017.
On line SB account opening.
On line SB account opening facility is available on website. الحكومة. Sponsored Initiatives.
1) Dash Board utility for monitoring Bank Mitra: A.
centralized dash board portal is provided for DFS (Department of Financial Services, GoI) and other user groups (CO/HO/ROs) for effective monitoring and report generation of day to day transactions done by BC Agents.
2) Online Account Opening through Micro ATMs: The.
prospective customer has to provide his/her Aadhaar number and biometric details to the Micro ATM. For those prospective customers who do not possess an Aadhaar card, they may use this mode of account opening where other Govt. approved KYC documents like voter ID, pan card, and driving license etc. are available.
3) Solar Powered VSATs for Remote areas with connectivity problems: To provide solar power VSATs in dark/grey areas where there is a connectivity problem. 91 such locations have been identified and VSATs and UPS are being installed at the locations.
4) Printing of customer name in the receipt given to the customer for transaction at Micro ATM: New.
changes have been made in Banks FI channel which allows printing of customers name in the print slip generated through Micro ATMs.
5) E-PDS (Public Distribution system) for Andhra Pradesh:
The prior focus of this project is to build a cashless Public Distribution System where the customers can do Aadhaar based cashless transactions at Rashan stores.
6) Merchant Aadhaar Pay: An unique solution that enables merchants across the country to facilitate cashless purchases for customers with just their thumb and Aadhaar linked bank account.
As a part of the green initiatives, Bank introduced various products as a value added service to the customers.
& # 149؛ Introduced farmer friendly collateral free loans to purchase solar pumpsets up to Rs. 5.00 Lakh without mortgage of lands to boost farm loans under agriculture.
& # 149؛ Launched Synd e-passbook solution is a convenient and secure mobile app to get account details and statements on Smartphone.
& # 149؛ Provided Online SB account opening facility on website.
& # 149؛ Introduced online account opening through Micro ATMs for the customers.
& # 149؛ Implemented Ae-PDS (Aadhaar enabled Public Distribution system) to build a cashless public distribution system.
& # 149؛ Introduced Human Resources Management System (HRMS).
& # 149؛ Launched "Syndwasiyat-Ezeewill" online will writing services on website/internet banking application.
OPERATIONS AND GENERAL ADMINISTRATION.
Safe Deposit Lockers.
& # 149؛ Bank has implemented locker module software in all branches, having locker facility for efficient management of safe deposit lockers.
& # 149؛ Bank has made locker charges competitive with reasonable rental charges to benefit cross section of the clientele.
& # 149؛ Cash deposit ratio (CDR) is maintained at a level of 0.40% as on 31.03.2017.
& # 149؛ All the cash vans attached to currency chest cash and pooling centers are GPRS enabled.
& # 149؛ At present there are 48 currency chests.
& # 149؛ Clean note policy as per RBI directions is implemented. Under RBI clean note policy, banks are required to provide Note Sorting Machines (NSMs) to branches and currency chests. Accordingly all currency chests are provided with heavy duty NSMs. Many of the branches were provided with NSMs/Note Counting Machines. Bank has taken steps to provide NSMs/Note Counting Machines in all remaining branches.
& # 149؛ During demonetization period cash management was handled efficiently and not a single piece of SBNs remained with the Bank.
Cheque Truncation System (CTS)
CTS is mandatory from 01.04.2018. In this regard, Bank has ensured,
& # 149؛ CTS-2018 standard compliant cheque books issued to all branches. Few accounts are left behind to be issued CTS cheques due to non-transaction, dormant, non maintenance of minimum balance, etc.
& # 149؛ The demand drafts issued to all Branches are also CTS enabled.
& # 149؛ Specific guidelines issued to the branches regarding modus operandi of dealing with old and new cheque books and also to exchange new cheque books wherever eligible.
CTS clearing activities is Grid-based. This is implemented throughout the country in a phased manner. There are 3 CTS Grids covering throughout the country. They are Northern Grid - Delhi, Western Grid - Mumbai and Southern Grid - Chennai.
NACH platform of NPCI.
Bank is in the process of migrating Debit ECS Mandates from NECS to NACH as required.
Depositor Education Awareness Fund (DEAF)
Depositor education awareness fund scheme of Reserve Bank of India has been implemented since June 2018.
Central Pension Processing Center (CPPC)
CPPC is opertionalised w. e.f. 01.02.2018 for central civil pension. Defence, Central Civil, Telecom & Postal Pensions are in operation in centralised system and migration of railway pensions is in progress which will complete the process of centralized payment of all Central Government pensions.
Government Transactions Cell.
& # 149؛ The Bank has obtained authorisation for 239 branches for collection of direct taxes to add up to the existing designated branches of 322.
& # 149؛ Implemented the sovereign gold bonds scheme of Government of India and participated in all tranches of gold bonds issue so far.
& # 149؛ Implemented Pradhan Mantri Garib Kalyan Yojana as per RBI guidelines.
& # 149؛ West Bengal Government Treasury Dept Tax and Other Collection (GRIPS) and Tamil Nadu State Government Treasury Collection (TNIGRS) have been implemented for online payment.
HUMAN RESOURCE DEVELOPMENT.
Human resource development division of the Bank is playing vital role in manpower planning, recruitment, promotions, performance appraisal, employee development/capacity building through in-house and external training, succession planning, etc.
Bank is giving more thrust to succession planning wherein necessary competencies is identified, assessed to develop and retain talent pool of employees, in order to ensure continuity of leadership in all critical areas. Investment in employees training and development has enabled the Bank to prepare its staff to handle HR challenges and make them Rs. future ready.
The human capital of the Bank as on 31.03.2017 is as under:
The main objective of recruitment planning is to have the projected level of staff strength based on the skill inventory, superannuation, attrition rates, branch expansion plan of the Bank, career plan, succession planning, etc. The recruitment techniques include lateral recruitment of specialist officers and recruitment of probationary officers and clerks through the common recruitment process conducted by IBPS. The details of specialist officers recruited by the bank during of the year 2018-2017 up to 31.03.2017 is shown below:
Promotions and Placement.
The Bank has placed robust promotion and placement policy to cope with superannuation in various grades/ scales keeping in view of the guidelines received from Government of India from time to time. The promotion policy of the Bank acts as a motivating factor for the officers to perform and also to take care of succession planning. Promotion within officer cadre is ensured every year to avoid any stagnation. Periodical promotional processes and a number of welfare measures are also introduced to retain quality staff.
Talent Grooming & Retention.
The HRM policy of the Bank aims at effective personnel management through planning, recruitment & retention practices, employees training & development, evaluation and employee benefits. The Bank ensures a congenial environment for the employees where they can give their best. Retention of the employees is given priority. The Bank has adopted hand holding strategy to ensure that, the new entrants are properly guided and trained in their initial 2 years of probation so as to make them feel at home and to retain them in the Bank.
Continuous promotion process through fast track channel and selection of officers internally through a selection process for key verticals is in place for retaining the talented staff. Bank is reimbursing examination fees besides paying incentive for passing various professional examinations like NISM, IRDA, CISA, CISSP ORACLE, risk management examinations, courses conducted by IIBF etc. with the objective of talent grooming and retention.
Deputation to Other Organizations.
The Bank has deputed its officers to Ministry of Finance, Department of Financial Services and other organizations like CBI, DRT, National Academy of RUDSETI and Bharatiya Mahila Bank Ltd as per the request of Ministry of Finance, Department of Financial Services/other organizations.
Reservation to SC/ST/OBC.
The Bank follows the reservation policy for SCs, STs and OBCs as prescribed by Government of India and State Governments from time to time and has been extending applicable reservations/concessions to SC/ST/OBC/ PWD employees in recruitment/promotions strictly as per Government guidelines.
A separate SC/ST cell and OBC Cell are functioning at Head Office to redress the grievances of SC/ST/OBC employees working in the Bank and are currently headed by General Managers designated as Chief Liaison Officer. الاجتماعات.
with the representatives of the SC/ST welfare associations are held at regular intervals to redress their grievances. The Chief Liaison Officer will participate in meetings with the members/officials of the National Commission for SC/ST during their visits to regional offices. The progress made in the implementation of the reservation policy is placed before the Board of Directors once in a year. The post based reservation roster is displayed on the website of the bank in compliance to the directions of the Government.
Implementation of HRMS in the Bank.
HRMS is being implemented in the Bank. It is a centralized HRMS solution for handling the functions of different divisions of personnel department, regional offices, branches and other administrative offices covering all employees/ pensioners of the Bank. Annual performance appraisal report, attendance, leave modules and few functionalities of salary, employee record management, personnel administration, transfer modules have been made live. Remaining features of these modules and other modules like manpower planning, terminal benefits, training and development, recruitment etc., are in different stages of implementation.
STAFF WELFARE MEASURES.
Scheme for Compassionate Appointment and Payment of Ex-gratia Lump sum amount in lieu of Compassionate Appointment.
The Bank has formulated a scheme for appointment on compassionate grounds and payment of Ex-Gratia lump sum amount in lieu of compassionate appointment to the dependents of the employee who dies while in service and employee retiring on medical grounds due to incapacitation before reaching the age of 55 years. The scheme covers all the cases where death of employee occurs on or after 05.08.2018.
The cadre wise ceiling on Ex-Gratia lump sum amount payable is as under:
Compensation to Bank Employees Killed in Bank Robberies & Terrorist incidents.
Bank has formulated a scheme as per Govt. guidelines for payment of compensation and reward so as to motivate.
the Bank employees and members of public resisting Bank robberies, terrorist incidents including left-wing extremism. In case of death, the family of deceased will be given compensation by the Bank as follows:
In case of Bank employees/customers/members of public who actively resist Bank robberies and terrorist attacks on Banks, the Bank may consider a cash reward not exceeding Rs. 2 lakhs.
The Bank will look after educational expenses of the children of the deceased up to and inclusive of graduation and will give immediate employment to one member of the family of the deceased as per applicable rules.
TRAINING AND DEVELOPMENT.
Syndicate Institute of Bank Management (SIBM) apex training institute at Manipal and the seven training centres at Bangalore, Chennai, Delhi, Ernakulam, Hyderabad, Kolkata and Mumbai are catering to the training needs of the Bank by conducting various types of training programmes for different cadres of employees. To develop team leadership roles and to align organization vision, the performing executives/officers are being deputed to external training programmes conducted by NIBM, IIM, etc.
During the year 2018-17, 496 programmes covering 9008 officers and 5742 workmen employees were conducted by the training system. In addition, 1305 officers/ executives were deputed to external training programmes conducted by training institutes of repute in India and 5 executives/officers were deputed to overseas training programmes. The training system has imparted induction training to 3322 probationary employees (officers -1791 and clerks -1531) during the year 2018-17. During the same period 7,452 employees belonging to SC/ST/OBC category (officers - 4,659 and clerks/sub staff - 2,793) were trained, out of which, pre-promotion training to prepare for promotion to the next cadres was imparted to 2230 SC/ST/ OBC employees (officers -1166 and clerks - 1064).
Training imparted during the year 2018-17- at a glance.
Considering the large scale retirements, SIBM has devised new programmes to groom the officers by motivating and empowering them to assume higher responsibilities. For the identified executives handling sensitive Regions and Branches, SIBM has arranged special Executive Development Programmes, consisting of mainly soft skills. To bridge the skill gap, SIBM & Training Centres have conducted special training programmes on Core Credit, MSME and Priority Sector Lending covering 1605 Officers during the year.
The Bank, with the objective of "first day, first hour - productive" has introduced Strategic Talent Pipeline Building Programme in association with Manipal Global Education Services Pvt. Ltd, Bangalore and NITTE Educational International Pvt. Ltd. Mangalore & Noida, wherein both the Institutes train the candidates selected through IBPS process for a period of 12 months consisting of 9 months academic input and 3 months internship in the branch. On successful completion of 12 months training, these trainees are absorbed as probationary officers of the Bank. The first such batch 384 candidates completed the training and joined the Bank and second batch of 584 candidates are undergoing training.
IMPLEMENTATION OF OFFICIAL LANGUAGE.
The Bank has been displaying a strong and abiding commitment to encourage the greater use of Hindi in various ways not only because it is the policy of the Government of India but also as an ideal and powerful medium of inclusive banking. With an object of timely implementation of important guidelines pertaining to.
Official Language issued by the Government of India, various types of initiatives have been taken up by your Bank for providing assistance to the employees working in branches/offices in the implementation of official language duly issuing internal annual OL implementation action plan.
The Bank has made noteworthy progress under the implementation of official language and won prizes at various levels during the year. Your bank was awarded with first prize "Rajbhasha Kirti Puraskar" by the Government of India, Ministry of Home Affairs, Dept. of Official Language for its outstanding performance in official language (OL) implementation in Rs. C region (2018-16) consecutively for second time. Your banks quarterly Hindi magazine "Jagriti" got 3 rd prize in Hindi House Journal Competition (2018-16) conducted by Reserve Bank of India. Some of regional offices and staff members of the bank have received Rajbhasha shields/awards from respective town official language implementation committees. In addition, your Bank has received first prize for best official language (OL) Implementation and best publication (Jagriti house journal & let us speak in regional language book) awards from Rajbhasha Seva Sansthan and Parivartan Jan Kalyan Samiti, New Delhi.
Banks internal award schemes like cash incentive schemes for Rs. excellent performance in use of Hindi and excellent performance in use of Hindi on computers for region wise individual employees and also Rs. bank level/branch level/ department level shield competitions/essay competitions are in vogue. Attractive cash incentives are being given to the writers of Hindi articles published in-house magazines.
i. e. Giant & Jagriti.
Bank has notified 3251 branches/offices under Rule 10(4) of OL Rule, 1976 to ensure maximum usage of Hindi. Ensured online submission of quarterly Hindi progress reports of various regional offices to the concerned regional implementation offices of MHA. Functional Hindi workshops, translation trainings, Hindi coordinator/ executive OL seminars, Hindi competitions for school children/staff members in connection with Rs. vigilance awareness week, independence day/republic day/ teachers day and Rs. Rajbhasha Prayog-Apasi Samvad - Sardhak Disha programmes of DFS-MOF were conducted by various regional offices in addition to attending Govt. guidelines related to OL implementation in day to day official work. In addition to the above Rs. let us speak regional language guidance programmes at various regions and soft skills programme in Hindi-English mixed medium for OL officers were conducted.
Bank has launched mobile banking application in Hindi in addition to updating Hindi translation of revamped website. Bank is the convenor of town official language.
implementation committees at Ananthapur, Bijapur, Karwar, Kannur, Meerut, Ghaziabad, Faridabad, Ongole and Udupi. Official language implementation committees were constituted in all the branches/offices for the effective implementation of official language. The third subcommittee of the Committee of Parliament on Official Language inspected RO Agra at Mathura on 12.04.2018 and the drafting & evidence subcommittee of the Committee of Parliament on Official Language had discussion with R. O. Chennai and RO Ghaziabad respectively on 06.09.2018 and 20.12.2018.
Dr. Bipin Bihari, Joint Secretary, Department of Official Language, MHA had reviewed Official Language (OL) implementation activities of Lakshadweep branches on 13.01.2017 and appreciated their efforts and also effective monitoring of Head Office in the area of Official Language implementation.
The officials of Department of Financial Services, MOF and Department of Official Language, MHA had conducted review meeting at Pune & Delhi respectively and appreciated the efforts of the Bank in the area of Official Language implementation.
Special activities conducted during the period: Bank has conducted special activities during the period as under.
أنا. Organized National Level Seminar in Hindi on "Various Important Initiatives of the Government in Socio-Economic Development" at SIBM, Manipal on 09.01.2017.
ثانيا. Released a book titled "Alternate Delivery Channels: A Boon and Challenge for Bankers and Customers" (collection of articles won first prize in the seminar conducted in February 2018).
ثالثا. Your bank has honored Hindi, Tamil and Kannad Pracharaks (Hindi: Mrs. Madhavi Bhandari & M Sridharan, Tamil: Meganadan and Kannada: Sri N Mogasale and Dr. B Narasimha Murthi) on 91 st foundation day and Hindi day 2018.
د. Your bank has honoured ex-staff members, Sri Bolwar Mohammad Kunhi and Gobinda Chandra Majhi in recognition of receiving Kendriya Sahitya Academy Award 2018 for their outstanding contribution in Kannada literature and Santali literature respectively on 26.01.2017.
v. Conducted All India Hindi Essay Competition for Nationalised Banks/FIs/RRBs.
السادس. Conducted Hindi day at London branch and Island branches in addition to regional offices.
Bank has paid special attention on providing information related to financial inclusion matters, schemes/products related literature / pamphlets / advertisements / display.
material etc., in Hindi and regional language in addition to English. Bank is very particular in promoting Hindi and regional languages introducing various innovative models to facilitate its proud customers.
Bank has been constantly reviewing the efficacy of existing system of attaining the customer service. Banks customer centric approach acts as a key differential in shaping future business potential and also in acquiring, retaining and growing the customer base.
The Bank has policies duly approved by the Board on customer service, deposits, customer grievance redressal, cheque collection, compensation payable on account of various deficiencies in service etc. These are well displayed on the Banks website for the convenience of the customers, besides displaying at each branches of the Bank.
Branches are celebrating branch opening / foundation day as customer meet day. Meeting would be attended by executives from HO/CO/RO, local Government officials and customers of that branch. During the meeting customer were educated about products and services offered by the bank and customer feedback would be obtained. Matters relating to customer service and customer complaints are discussed in the periodical meeting held at branches/regional offices with the involvement of customers / senior citizens.
The grievances redressal policy of the Bank is meant for minimizing instances of customer complaints and grievances through proper service delivery and review mechanism and to ensure prompt redressal of customer complaints and grievances.
Customer Service Initiatives taken during 2018-17:
& # 149؛ Bank has ensured display of the comprehensive notice board as per BCSBI guidelines in all the branches.
& # 149؛ With a view to improving the customer service in the branches and sensitize the staff, policy on Rs. customer service has been adopted based on the following basic principles viz., courtesy, communication, efficiency & timeliness, general management of the branches, knowledge, etc.
& # 149؛ The Bank is a member of the Banking Codes and Standards Board of India (BCSBI) and committed to implement the provisions of Code of Banks Commitment to Customers and Code of Banks Commitment to MSE Customers in letter and spirit.
& # 149؛ Revised code of Banks commitment to customers BCSBI 2018 and the Rs. Code of Banks Commitment to Micro and Small Enterprises 2018 have been.
circulated to all branches/offices and a copy of revised code of commitment to customers is available for the customers. It also uploaded and displayed in website and in-house application.
& # 149؛ In its continued efforts to spread awareness and to educate/sensitize customers about provisions of BCSBI Codes, Bank has also actively participated in the "customer meets" organized by BCSBI at various regions and branch officials and customers have interacted with BCSBI officials.
& # 149؛ Financial inclusion - pictorial presentation of basic rights contained in the Code of Banks commitment to customers are made available in all the branches for use of the customers.
& # 149؛ The guidelines for opening of BSBD (Basic Savings Bank Deposit) accounts issued by BCSBI are exhibited in all branches.
& # 149؛ Executives during their visit to branches interact with customers and review matters relating to customer service/complaints redressal and implementation of BCSBI codes provisions.
& # 149؛ News letters from BCSBI is made available/updated in website quarterly.
& # 149؛ Standing committee on customer service meet at quarterly intervals at corporate office and review the customer service related matters/complaints etc. The customer service related matters are also deliberated during quarterly meeting of customer service committee of the Board.
& # 149؛ Savings bank account interest payment periodicity is changed from half yearly to quarterly.
& # 149؛ Introduction of Synd PDS (Public Distribution System) - current account with zero balance for PDS distributors.
& # 149؛ At Ananya branches Instant account opening has been introduced with zero balance for salaried accounts.
& # 149؛ Bank has put in place a robust customer grievance redressal mechanism for quick redressal of customer grievances. Based on number of complaints received and time taken for redressal of complaints, all ROs are being graded A: Outstanding, B: Good, C: Satisfactory and D: Poor on quarterly basis.
Online Grievance Redressal System.
Bank has made online grievance redressal system live.
from 18.08.2018. The online grievance system provides for.
online registration of grievance through banks website. ال.
online grievance system provides access to the customers.
for recording the complaint, compliant status tracking and receiving response from the bank. The system is running satisfactorily.
Bank had appointed internal ombudsman (Chief Customer Service Officer) w. e.f. 01.08.2018. The banks internal ombudsman examines the cases where the customers claim is either rejected or partially accepted.
المسؤولية الاجتماعية للشركات.
As a sincere corporate citizen, your Bank has been fulfilling its social responsibilities by actively participating in activities aimed at socio/economic transformation of various facets of society and upliftment of the downtrodden.
The Bank is undertaking CSR activities for -
ا. Community development activities in the areas of operation of the Bank.
ب. Mitigating natural calamities.
ج. Development of health care facilities for poorer sections of the society.
د. Development of educational facilities at institutions, not dependent on capital fees.
ه. Promotion of Art and Culture.
F. Activities to encourage research and development in fields related to Banking.
ز. "Swachh Bharat Abhiyaan": A national movement, launched by Govt. of India to achieve total sanitation and cleanliness.
ح. "Swachh Vidyalaya Mission": Launched by Govt. of India with a mission to provide toilets in different schools across the country.
أنا. Promoting sports and recognizing the performance of outstanding sportspersons.
ي. Upkeep of water bodies.
k. Any other worthy social causes.
Some of the major contributions under Corporate Social Responsibility during the financial year 2018-17 are: Donation of ambulance, construction of toilets under Swachh Bharat Abhiyan, contribution to National Sports Development Fund (NSDF), Paralympic Sports Academy of India and Disabled War Veterans. Financial assistance towards study expenses of children, providing modern educational aids, education of tribal children, senior citizens home, supporting education of disadvantaged group of children, poor students studying in low income schools, providing uniforms, books, stationery items, etc., supporting physically challenged, blind and poor patients in various hospitals, etc.
NEW PRODUCT INITIATIVES.
Improving & developing new product is an ongoing task which your Bank is dexterously following keeping in view the changing customer requirements, technological innovation and market research.
During the year, Bank has come up with several new products for the benefits of its customers. On liability side, Synd PDS (a current account to meet the PDS customers/ distributors day to day business transactions) and Synd Pravasi Poonj, an SB product for NRE customers. On asset side, are Synd Swarna for non-agricultural purposes with EMI facility and Synd-Vidya - Abroad to meet requirements of students who would like to purse studies abroad.
MARKETING AND FEE INCOME PRODUCTS Marketing Vertical.
With the compression of spreads from the core activities of banking, the necessity is felt in augmenting fee based income which acts as cushion for Banks income. In order to have a focused approach to augment fee based income, Bank has a separate vertical at Corporate Office and Regional Offices to accelerate marketing efforts to augment fee based income.
Banks marketing setup is consisted of a team of 168 marketing officers spread across the country, with clear thrust on the business development. Bank conducted three days Marketing Conclave at Syndicate Institute of Bank Management, Manipal for skill enhancement of the marketing team. The team was addressed by the top management of the Bank highlighting the significance of marketing and brand development. For knowledge based selling, soft copy of the product booklet covering the basic information on all the Banks products and para banking products was shared with all the staff members of the Bank.
1. Life Insurance.
& # 149؛ Bank has a Corporate Agency tie-up with Life Insurance Corporation of India, as a corporate agent for distribution of life insurance products. Bank has a team of 196 specified persons for soliciting life insurance business.
& # 149؛ Bank also offers life insurance cover under group policy to educational loan borrowers, saving account holders and saving account holders under financial inclusion.
& # 149؛ Bank earned commission of Rs. 914.28 Lakh (inclusive of LIC PMJJBY) during FY 2018-17 against a commission.
of Rs. 836.45 Lakh (inclusive of LIC PMJJBY) during FY 2018-16.
2. General Insurance.
& # 149؛ Bank has a Corporate Agency tie-up with United India Insurance Company Limited (UIICO) for distribution of general insurance products, including Synd Arogya (a Group Mediclaim-Cum-Personal Accident Policy with family floater advantage) at competitive premium for its Account Holders.
& # 149؛ During the FY 2018-17, Bank has earned a commission of Rs. 1009.60 lakh (inclusive of UIICO PMSBY), compared to commission of Rs. 945.84 lakh (inclusive of UIICO PMSBY) during the previous year, from general insurance business.
3. Social Security Insurance Schemes (PMJJBY & PMSBY)
ا. Pradhan Mantri Jeevan Jyoti Bima Yojna (PMJJBY)
Bank has tie up with LIC of India for providing life insurance cover under Pradhan Mantri Jeevan Jyoti Bima Yojna (PMJJBY). During FY 2018-17, Bank has enrolled 6,73,113 PMJJBY policies.
ب. Pradhan Mantri Suraksha Bima Yojna (PMSBY)
Bank has tie-up with United India Insurance Company limited (UIICO) for providing accidental death insurance under Pradhan Mantri Suraksha Bima Yojna (PMSBY). During FY 2018-17, Bank has enrolled 21,50,094 PMSBY policies.
Mutual Funds (MF)
Acting as a financial supermarket, offering various financial products under one umbrella, Bank has tied up with nine leading Asset Management Companies for distributing mutual fund products. As on 31.03.2017, the Bank had a team of 209 NISM (Series-V-A) certified persons and 204 EUIN compliant staff bank facilitating informed selling.
Bank earned commission of Rs. 68.80 lakh during FY 2018-17 against a commission of Rs. 38.16 lakh in FY 2018-16 from Mutual Fund business.
Cash Management Services (CMS)
The Bank offers a state-of-the-art technology driven products to corporate, private and foreign banks for efficient management of account receivables and payments. The Bank also offers CMS services to its clients through all branches across the country. Auto Debit Mandates facility and centralized cheque debit facilities are being offered. Payment of dividend warrants/interest warrants/DD drawing arrangement and remote DD printing facilities are being offered under payments.
Capital Market Services.
Applications Supported by Blocked Amount (ASBA)
The ASBA [Application Supported by Blocked Amount] facility was introduced in the bank during October 2018. Bank is registered with SEBI as Self Certified Syndicate Bank (SCSB) for providing Applications Supported by Blocked Amount (ASBA) to its customers. Bank has integrated ASBA facility with its core banking solution. ASBA process is available in all public issues made through the book building route and rights issues. This scheme aims at providing the facility of blocking of amount to the extent of the bid amount of the customers investing in shares and bonds through the IPO/FPO.
Depository Participant Services.
Your Bank is holding permanent registration as Depository Participant issued by the Securities and Exchange Board of India (SEBI). The Bank is a Depository Participant of CDSL. This facility enables customers to keep their Capital Market Securities in electronic form. The 3-in-1 account cum online trading facility under the brand name "Synd-e-Trade" was launched by the Bank on October 24, 2018. The facility comprises of the CASA account, Demat account and Trading account for enabling customers to trade in shares online, using the funds in the CASA account and dematerialized securities in the DP account through the Straight through Process.
During FY 2018-17, Bank has earned an income of Rs. 320.00 lakh from Cash Management and Capital Market operations against an income of Rs. 239.25 lakh during FY 2018-16.
New Pension System (NPS)
The Bank is registered with the Pension Fund Regulatory and Development Authority (PFRDA) as Point of Presence (POP) for offering various services under the New Pension System - a scheme introduced by the Government of India for providing old age income security. 3481 branches of your Bank are registered with NSDL for offering various services under the scope of the NPS as Point of Presence - Service Provider (POP-SP).
Atal Pension Yojana (APY)
The Government of India introduced the Atal Pension Yojana (APY), with effect from 1st June, 2018, for creating a universal social security system for all Indians, especially the poor, the under-privileged and the workers in the unorganised sector. APY is being administered by the Pension Fund Regulatory and Development Authority (PFRDA) under the overall administrative and institutional architecture of the National Pension System (NPS). 3,819.
branches have been registered as NLCCs to offer the services under this scheme to customers. Under the APY, the subscribers would receive the fixed pension of Rs. 1,000 per month, Rs. 2,000 per month, Rs. 3,000 per month, Rs. 4,000 per month, Rs. 5,000 per month, at the age of 60 years, depending on their contributions, which itself would vary on the age of joining the APY.
1. Credit Card Product.
Bank, in association with VISA International, offers Gold and Classic Credit Cards which can be used at ATMs, Point-of Sale Terminals (POS) and Internet, w. e.f. 20.10.2003. Bank has issued 93,857 credit cards till 31.03.2017. Bank has entrusted end-to-end management of credit card services through M/s Atos Worldline India Pvt. Ltd since 04.02.2018.
Introduction of Cardholders Portal in Banks website.
Card holders can register on-line in the Banks website portal for Syndicate Global Credit Card and by logging in; they can view their transaction details, billing details/ statement etc. Branches have been facilitated to view the details of credit cards issued by them through "One View" facility.
2. Debit Card Product.
The Bank launched Global Debit Cards in association with VISA on 29.03.2003 and in association with Master Card (Maestro Brand) on 22.06.2018. The Bank has been issuing VISA International Gold Debit Cards with higher transaction limits w. e.f. 2018/10/20. During 2018, the Bank has launched the following new variants of Debit Cards in association with VISA/NPCI.
& # 149؛ RuPay Mudra Cards.
& # 149؛ RuPay Platinum Cards.
& # 149؛ AEPS RuPay Debit Cards (Aadhaar enabled)
& # 149؛ During the year, Bank has enabled NPCIs RuPay Debit Cards for e-commerce transactions through OTP.
The Bank has issued 190.52 lakhs Debit Cards as on 31.03.2017, out of which, over 46.91 lakh RuPay cards were issued under Pradhan Mantri Jan Dhan Yojana.
Issuance of EMV Chip Cards.
Bank has commenced issuance of EMV/Chip based credit cards with new PIN with effect from 01.09.2018. All the existing Magstripe credit cards are being replaced with EMV/Chip based Cards.
In compliance to the directives of RBI, Bank has commenced issuance of EMV chip Debit Cards for VISA and RuPay variants. Certification for issuing EMV chip cards from Master Card is under process. Bank has enabled.
branches for issuance of Instant EMV chip RuPay cards from 01.02.2018.
Point of Sale (POS) Acquiring.
Bank ventured into the merchant acquiring business on 02.10.2009. All its POS terminals do comply with VISA/ MasterCard/RuPay specified standards and are fully compliant to handle EMV and PIN based transactions for all types of cards issued by Banks. As on 31.03.2017, Bank had installed 4,496 POS Terminals, out of which 1,705 terminals were installed during the year. Bank has also ventured into Indirect POS business by acquiring Master Card transactions under its membership through POS terminals deployed by Lakshmi Vilas Bank Ltd., and Dhanalakshmi Bank.
PRODUCT INNOVATION & BUSINESS PROCESS RE-ENGINEERING (BPR)
Bank has Product Innovation and BPR department to carry out product innovation and business process reengineering activities of the Bank.
Better customer service is the prime focus of the Bank. Bank is continuously upgrading its services to cater to the ever growing needs of customers in the dynamic economic scenario. Keeping in view the dominant Y-gen customers Bank has leveraged its technology to create need of the hour products and services. Bank actively undertaken product innovation and the following are products that have been introduced.
1. "Synd Swayam" on-line account opening service has been launched on Banks website which facilitates customers to open account on-line at ease and convenience by simply filling their personal data in three simple steps.
2. "Synd WASIYAT" on-line "WILL" writing services under tripartite agreement with NSDL e-Gov and Warmond Trustees as third party referral services link is made available on website to the Customers.
3. Fastags: "NETC" Automated National Electronic Toll Collection System: Bank initiated issue of Radio Frequency Identification Tags (RFID) to the commuters through Nodal Branches, which will facilitate automatic collection of toll amount at toll plazas by RFID scanners installed at the tolls making it digital. Bank is issuer of RFID tags on behalf of NPCI to provide cashless services to the customers at specified toll plazas.
4. Social Media Listening: Lot of people these days are using Social Media platforms for venting out their criticism or appreciation for products/brands/
institution etc. Social Media Listening is a process of identifying and assessing what is being said about an institution or a Brand or a Product. Bank also started listening and analyzing the sentiments of the public on social media platform at large regarding products and services and is planning to launch advocacy services shortly through Banks official social pages.
In order to face competition, emerging from new generation private sector banks, payment Banks, Small Finance Banks and Universal Banks, it is desired that your Bank also embark into a restructuring exercise as being done by other peer Banks including PSU Banks. Bank engaged M/s Boston Consulting Group India Pvt. Ltd. (BCG) as Management consultant under RFP process for carrying out Business Process Re-engineering for the Bank as per the Board direction. "Project Ananya" commenced from 15.02.2018 for a period of 24 months. The four broad pillars of the project are as outlined below:
& # 149؛ Business Process Re-engineering (BPR)
& # 149؛ Human Resource Development.
Business Processes Re-engineering.
Streamline regular Bank processes like SB account opening, retail loan processing, SME loan processing. Aim is to centralize processes through setting up of central back-offices. Process streamlining and centralization has been proven among private and public banking peers to be an important lever to help reduce branch work load, so as to enable the branches to focus on sales and customer service. This pillar also aims to achieve branch transformation, ensuring focus on branch ambience as a new-age bank, customer convenience, digital services and increased productivity. Accordingly total of 372 branches have been transformed as Ananya Branches across India as on 31st March 2017 and another 428 branches are targeted to be transformed by 31st Dec. 2017 taking the total to 800 Ananya Branches. National Processing Centre (South) is established at Manipal catering to the instant account opening services for 864 branches of the Bank and it will be extended to 2000 branches by the next financial year. Opened loan processing centers at Bangalore and Mangalore for processing of retail loans for respective city branches.
With the advent of heavy digitization in the life of customers, as well as the significant digital push by the Government in Banking, improving digital banking channels and driving.
adoption among customers is prime pillar of project Ananya. It aims to improve features of existing digital channels - internet banking, mobile banking, simplified on - boarding process and drive for better adoption among existing and new customers. Equipped Ananya Branches with DigiZones powered by self service machines such as ATM, Cash Deposit Machines and Passbook update Machines for adoption of digital channels.
Project Ananya aims to streamline sales and CRM as an end to end process - from targeting potential customers to final conversion. An App is developed for comprehensive Lead Management System which would facilitate sales and marketing. In order to achieve all this and ensure sustainability, the project also aims to strengthen and focus on the marketing resources.
Organizational restructuring to ensure a top to bottom alignment with organizational objective, while paving the path for a meritocracy based organization, keeping employees motivated and engaged. This module also aims to address the Banks performance management system, training structure and employee efficiency and productivity.
Project Progress and Impact.
The project was undertaken as a two year exercise. It reached its midway mark of completion in February 2017. The first year was spent designing solutions for all the four pillars of the project and then piloting solutions for part 1 and part 2 initiatives (BPR and Digital Channels). Many milestones have been reached, some highlights being:
& # 149؛ Branch transformation completed in 372 Branches and is underway for the next lot of 428 Branches.
& # 149؛ Saving Account Opening process was re-engineered and Instant Account opening is introduced in 864 branches with issue of instant SB Welcome Kit to the customers.
& # 149؛ National Processing Center, Manipal is opened to cater to the back office operations centrally facilitating the Branches in Instant account opening.
& # 149؛ Opened loan processing centers at Bangalore and Mangalore for improving the customer service with reduced Turn Around Time (TAT) of loan processing. 24 more centers will be opened by March 2018.
& # 149؛ 12 MSME Loan Centers will be opened to achieve low TAT and better customer service.
& # 149؛ Contact Centers at Hyderabad/Mohali are opened as a single point of help desk for the customers.
& # 149؛ New features incorporated in Internet Banking/Mobile Banking.
& # 149؛ New on boarding process designed for Internet Banking/Mobile Banking.
& # 149؛ "Digizones" created in Ananya Branches, to encourage uptake of Self Service machines such as ATMs, Cash Deposit Machines, Passbook Update Machines.
& # 149؛ Organizational structure is redesigned with creation of Zones and Regions for efficient business management.
& # 149؛ Specialized marketing roles created in Regional Offices and Hubs to improve Customer Service Relations and Sales.
& # 149؛ "Sales Saathi" a Lead Management App is introduced to facilitate every Syndian to scout for the business.
In the next one year of the project, the focus will shift in two aspects (i) pilot rollout of remaining initiatives (ii) large scale implementation of piloted initiatives. Phase 2 of branch transformation exercise shall be taken up to extend to next set of 428 branches. Similarly, next set of 24 Retail Loan Centers and 12 MSME Loan Centers will be made operational by March 2018. Similarly, multiple initiatives under digital strategy shall be driven to completion. Along with the large scale rollout mentioned above, initiatives around Sales and CRM, and HR Transformation will also be completed successfully.
The said BPR project is expected to help the Bank to reenergize its good old operations, step up its business and sales plans to enhance profitability, unfold the potential of the human resources and to reduce the overall transaction costs of various products & services offered and help in its endeavors to become the most preferred Public Sector Bank of India.
COMMITTEES VISITED DURING THE YEAR.
& # 149؛ Parliamentary Official Language Committee visited Mathura on 12.04.2018 to have discussion on use of Official Language in internal work.
& # 149؛ Parliamentary committee on subordinate legislation visited Bengaluru from 21.05.2018 to 23.05.2018 to have discussion on RBI Master Circular of 1st July, 2018 - Guarantees and Co-acceptances, Pradhan Mantri Mudra Yojana & Stand up India Schemes, high quality counterfeit Indian currency rules, 2018.
& # 149؛ Parliamentary standing committee on industry visited Bengaluru from 25.05.2018 to 27.05.2018 to have discussion on implementation of RBI guidelines regarding financing MSMEs.
& # 149؛ Parliamentary committee on petition visited Coorg from 31.05.2018 to 02.06.2018 to have discussion on the steps to correct the increasing NPAs, dealing with NPAs under agriculture and encouraging retail loans to end users or individual home buyers so that economic activity is enhanced and NPAs dont increase.
& # 149؛ Parliamentary committee on government assurances visited Bengaluru on 02.06.2018 to have discussion on the implementation of guidelines issued by RBI/ Govt. on provision for customer induced options for fixing a cap on the value/mode of transactions/ beneficiaries.
& # 149؛ Parliamentary standing committee on social justice and empowerment visited Lucknow from 20.06.2018 to 23.06.2018 to have discussion on priority sector lending to scheduled castes, scheduled tribes, other backward classes, persons with disabilities and minorities.
& # 149؛ Parliamentary standing committee on HRD visited Vishakapatnam on 01.07.2018 to have discussion on education loan facilities and Sukanya Samridhi Yojana, steps taken by the Banks to provide loans to the students pursuing skill development courses.
& # 149؛ Parliamentary committee on government assurances visited Shimla on 04.07.2018 to have discussion on the extent of implementation of assurances, promises, undertaking etc. and Banks credit policy.
& # 149؛ Parliamentary committee on subordinate legislation visited Chandigarh on 12.07.2018 to have discussion on performance of Bank under priority sector advances, schemes available for the benefit of the farmers, and government sponsored schemes.
& # 149؛ Parliamentary standing committee on finance visited Bengaluru from 13.07.2018 to 15.07.2018 to have discussion on the steps/measures being taken by bank to address the rising NPAs, Banks specific response to RBI guidelines/instructions on early recognition of financial distress.
& # 149؛ Parliamentary committee on papers laid on the table visited Bengaluru from 29.09.2018 to.
30.09.2018 to have discussion on the type of audit procedure, available in organisation, selection and appointments of statutory central auditors to the individual public sector banks and any case/cases of misappropriation of funds being detected.
& # 149؛ Parliamentary committee on subordinate legislation visited Tirupathi on 13.10.2018 to have discussion on (i) Know Your Customer (KYC) Directions, 2018 (ii) NREGA (iii) Role of principal officer for ensuring compliance, monitoring transactions, sharing &
reporting information and (iv) issues related to banking/financial facility to members of the general public, especially those, who are financially or socially disadvantaged.
& # 149؛ Parliamentary committee on subordinate legislation visited Vishakhapatnam on 15.10.2018 to have discussion on the Reserve Bank of India (relief measures by banks in areas affected by natural calamities) directions, 2018.
& # 149؛ Parliamentary committee on government assurances visited Bengaluru from 17.10.2018 to 18.10.2018 to have discussion on the use of IT & MIS mechanism on identification of early detection of distress at account level/segment level & generation of reliable and quality information on asset quality and Identification of fraudulent borrowers.
& # 149؛ Parliamentary standing committee on rural development visited Bengaluru & Mysuru from.
21.10.2018 to 23.10.2018 to have discussion on role of Banks in rural development schemes like MGNREGA, NRLM, PMAY (G) etc. in the state of Karnataka and in districts being visited by the committee.
& # 149؛ Parliamentary committee on subordinate legislation visited Ahmedabad from 04.01.2017 to 05.01.2017 to have discussion on (i) RBI master circular on cash reserve ratio and statutory liquidity ratio (ii) RBI scheme for sustainable structuring of stressed assets. (iii) Problems faced by banks due to rising NPA of different categories. (iv) Notification issued on demonetisation and problems/grievances of the customers regarding collection and disbursement of cash by banks due to demonetisation in Gujarat.
& # 149؛ Parliamentary committee on subordinate legislation visited Bengaluru from 07.01.2017 to 08.01.2017 to have discussion on (i) RBI master circular on cash reserve ratio and statutory liquidity ratio. (ii) RBI scheme for sustainable structuring of stressed assets. (iii) Problems faced by banks due to rising NPA of different categories. (iv) Notification issued on demonetisation and problems/grievances of the customers regarding collection and disbursement of cash by banks due to demonetisation in Karnataka.
& # 149؛ Parliamentary standing committee on commerce visited Bengaluru from 07.01.2017 to 08.01.2017 to have discussion on trade with Association of SouthEast Asian Nations (ASEAN).
& # 149؛ Parliamentary committee on empowerment of women visited Lakshadweep from 10.01.2017 to.
11.01.2017 to have discussion on sexual harassment for women at workplace and in educational institutions.
Compliance policy approved by the Board of Directors of the Bank articulates that the compliance function is an integral part of governance along with the internal control and risk management process. The compliance department headed by a Chief Compliance Officer (in the rank of Deputy General Manager) oversees the compliance functions in the Bank and assists the top management in managing the compliance risk.
Continuing with the Banks commitment to high compliance standards, compliance function is reviewed regularly for making improvements. The compliance policy is reviewed every year and amendments, if necessary, are carried out based on the experience gained and utility aspect.
RIGHT TO INFORMATION ACT 2005.
The Bank has implemented the relevant provisions of the act with effect from October 2005. The information related to the Bank as stipulated under the act is displayed on the Banks website.
The Appellate Authorities for the Bank under the act and the Public Information Officers (PIOs) and Alternate Public Information Officers (APIOs) at various levels have been designated. The Bank has clearly spelt out the roles and responsibilities at different levels under the act. During the year the Bank has designated 24 Appellate Authorities, 71 PIOs and 85 Alternate PIOs and one transparency officer for smooth functioning of RTI matters.
As directed by the Parliamentary Committee, the Bank has constituted a monitoring committee at apex level to oversee the implementation of the RTI Act. During the year, the committee has reviewed the effectiveness of implementation of the RTI act in the Bank. The Bank has started on-line RTI portal on Bank intranet for assisting Appellate Authorities/PIOs/Alternate PIOs and Nodal officers handling RTI matters. Bank is also linked to the online RTI portal at https://rtionline. gov. in/RTIMIS along with other PSUs/Public Authorities. The PIOs/FAAs of the Bank are receiving and replying to applications/appeals through online RTI portal also. The bank has received 3030 No. of RTI applications and 404 first appeals in the year. During the year, the Bank has disposed of all the applications and all appeals received, within the stipulated time.
INTERNAL CONTROL SYSTEM.
The Bank has an Inspection Department, independent from control process at Head Office, Manipal, Karnataka that examines the adherence to systems, procedures, and policies of the Bank. The guidelines received on internal control from RBI, GOI, Banks Board, ACB and ACE constitutes part of the internal control system for better Risk Management.
Audit Committee of the Board (ACB) oversees the internal audit function of the Bank and guides the Bank in developing effective internal control systems. It also monitors the functioning of the Audit Committee of Executives (ACE) and Inspection Department of the Bank.
The ACE, comprising of the Executive Director as Chairman and five General Managers of Head Office & Corporate Office as members is a layer above the Inspection Department. The committee monitors the compliances of the major audit observations and gives directions for rectification of the deficiencies.
Eight Regional Inspectorates operate as extended arms of the Inspection Department (ID) to carry out various types of audits of the branches and offices to examine adherence to systems of internal control, procedures and policies.
The Bank has a well defined, Board approved Internal Audit Policy covering RBIA, Information System Audit, Concurrent Audit, Credit Audit, Special Audits, Know Your Customer/ Anti Money Laundering (KYC / AML) Compliances, etc. The Policy is being reviewed/updated on annual basis.
Bank is the first Bank to implement software driven RBIA among all Public Sector Banks. Bank has also implemented the software driven concurrent audit w. e.f. 01.07.2018. Based on the feedback received from the concurrent auditors/branches, Bank revisited the Concurrent Audit software has been revamped by introducing more user friendly features.
The Risk Based Internal Audit (RBIA) of all the branches is supplemented with concurrent audit of high risk areas like specialized branches, Treasury & International Banking Division, Foreign Exchange Processing Centers (FXPC), Funds and Investment Management Division, Capital Market Services, Dept. of Information Technology, Card Centre and High Volume Business Branches etc.
The Annual Action Plan (AAP), drawn in accordance with the internal audit policy involves the schedule & rationale of the audits planned for the year. For the year 2018-17, Inspection Department has completed 3898 audits consisting of 2636 RBIA, 308 Compliance Audit and 954 Credit Audit. Out of the 2636 RBIA of branches held upto 31.03.2017, 1808 branches were in low risk, 826 branches were in medium risk and 02 branches were in high risk category.
Similarly, bi-annual management audit of Prathama Bank, one of the Bank sponsored Regional Rural Bank is carried out by the Bank during the year 2018-17.
Inspection Department of the Bank conducted IS Audit and Risk Based Audit of the "Outsourced Financial Service Providers" for all 19 outsourced activities of the Bank and placed the major observations before the Board of Directors.
Subsequent to withdrawal of legal tender character of Specified Bank Notes (SBNs) of Rs. 500/- and Rs. 1000, in order to check the malpractices in exchange/remittance of SBNs, random verifications were carried out by Inspection Department. Physical verification of SBNs in all currency chests of the Bank were also conducted by inspection department. The scrutiny of SBN transactions was also carried out by the concurrent auditors attached to the branches.
The Bank has surpassed the Ministry of Finance, Govt. of India stipulation of minimum concurrent audit coverage of 70% of total business. The coverage under concurrent audit at 844 branches stood at 75.53 percent of business, 86 percent of advances and 66.01 percent of deposits of the Bank as at 31.03.2017.
Orientation and refresher training programmes were conducted for the officials from inspection system during the year. Thirty-five specialist officers inducted for inspection stream were trained at NIBM, Pune and four officers from IS Audit wing were trained under ISO 27001 certification during the year.
The Offsite Monitoring System is an effective management tool to strengthen the internal control mechanism. It comprises of one OMC unit at Head Office, and one unit at each of the eight Regional Inspectorates. STRs were filed with FIU-IND in case of suspicious transactions.
The Banks inspection system has been effectively monitoring the compliance of systems & procedures laid down by the Board, the Regulator and the Government of India.
INTERNAL CONTROL AND VIGILANCE.
Vigilance administration is a crucial part of the management function aimed at improving the efficiency and ethical health of the organization. Stress is laid on preventive vigilance by initiating preventive vigilance studies at branches, conducting preventive vigilance training programmes at SIBM and other training centers of the Bank and constitution of Preventive Vigilance Committees at the branches with a view to ensuring strict adherence to systems and procedures.
& # 149؛ To avoid the scope for misuse of the system by unscrupulous persons for gaining undue benefit at the cost of Bank the automatic log out time in CBS has been brought down to 5 Minutes.
& # 149؛ The study on Rs. Legal Audit has been done as part of preventive vigilance exercise to examine whether the process of identification of accounts for Legal Audit is appropriate. The improvements suggested have been implemented.
& # 149؛ A study on "SWIFT Messaging-Scope for Improvement" has been conducted as part of preventive vigilance exercise.
During the year under review, preventive vigilance exercises were conducted in 620 branches and surprise verification of goods hypothecated to Bank was conducted in 1043 accounts.
Vigilance Awareness week.
Bank observed vigilance awareness week from 26.10.2018 to 31.10.2018. Various activities/events/competitions like elocution, debate, essay writing, etc., on issues relating to "Corruption/Preventive Vigilance" at schools and colleges, Gramasabhas targeting youth and customers were conducted by branches/administrative offices throughout the country. Prominent personalities from CBI, Police, Government, Retired Judges, etc., participated and addressed staff/customers/students.
The three Regional Rural Banks sponsored by your Bank, viz., Prathama Bank, Karnataka Vikas Grameena Bank and Andhra Pragathi Grameena Bank also observed vigilance awareness week.
& # 149؛ On-line quiz competition on preventive vigilance and computer security for all the staff was conducted on each day of the Vigilance Awareness Week. 18,932 staff members participated in the quiz competition.
& # 149؛ Two staff members who were instrumental in averting frauds were felicitated by the Managing Director & CEO along with the CVO.
& # 149؛ Workshops and Sensitization programmes (564 nos.) were conducted across branches and offices.
& # 149؛ Vigilance awareness events/programmes were conducted at 1,657 gramsabhas and 1,636 events at educational institutions were held consisting of 66,225 participants.
Enhancement in Asset Value of the Bank.
Bank has purchased ready built premises from Industrial Finance Corporation of India Ltd (IFCI Ltd.) at Bhopal for accommodating Regional Office & Staff Training Center at Bhopal. A plot of land at Lucknow was purchased for constructing a building for housing Regional Office, Currency Chest, Zonal Office and a Branch. Bank has also purchased 2 plots of land at Bagalkot under Vijayapura Region allotted by Bagalkot Town Development Authority.
Construction of Banks own building at Jagmara, Bhubaneswar, Odisha for housing Currency Chest, Branch, ATM and RO Bhubaneswar is completed and extension of building for 3 rd floor is also nearing completion. Construction of Bank owned Building at Mannagudda, Mangalore for housing Currency Chest, Branch with ATM/e-lounge and.
residential quarters which could not materialize last year is also taken up during this financial year.
Bank has initiated the process of Branch Transformation under Project Ananya for improving the ambience of Branches for ensuring maximum comfort to the customers like providing larger customer space, air conditioning, following uniform colour scheme, at par with other peer Banks to attract customers and garner new business besides giving comfort to the employees. Bank is also opening e-Lounge for effective utilization of space of the branches, besides attracting new generation customers to our fold. Branch transformation of nearly 370 branches has already been taken up in the first stage. Bank is going for opening of branches in prominent locations to improve the visibility. Branches are invariably opened on ground floors unless it is not available.
& # 149؛ Under RBIs clean note policy, Bank has already floated the tender for procurement of Desk Top Note Sorting Machines to various branches. The Technical Evaluation is under process. On completion of scrutiny of bids, reverse auction will be conducted and orders will be placed. In the meantime, Bank has procured another 10 Heavy Duty Note Sorting Machines for a few currency chests where huge unsorted cash had accumulated on account of demonetization of old Rs. 500/- and Rs. 1000/- notes.
& # 149؛ The in-house on-line web portal developed by DIT for capturing details of leased premises of branches, offices and ATMs has enabled the Bank to have a realtime status of premises leases for better monitoring system to ensure timely renewal apart from getting useful MIS reports. Bank has corresponded with the premises owners of Branches identified for Ananya Project and having short unexpired lease period, requesting them for early renewal of lease and received good response thus enabling smooth implementation of the project in identified branches. .
& # 149؛ The Bank has successfully implemented on-line Asset Management Software "Summit" in all the branches/offices to account the furniture, fixtures, electric fittings and motor vehicles. The details of all movable assets including those availed by officers under officers furniture scheme are available on realtime at the press of a button. This has enabled the Bank to monitor assets at all levels of organizational hierarchy and generate different types of reports to take management decisions.
& # 149؛ The method of application and rate of depreciation has been changed during 2018-17 from WDV method.
to SLM and the process was successfully completed in time. The changes have been done to make more appropriate presentation of financial statements by way of even charge of depreciation over useful life of assets.
& # 149؛ Bank has also launched in-house on-line web portal developed by DIT to capture the details of quarters allotted to Officers both on personal lease and those owned by the Bank. The application will give a clear picture about quarter facility to officers and advance rent paid to owners and would go a long way in taking Management decisions through MIS reports.
Re-organization of Regions.
With the aim of business development and better monitoring and control, Bank has opened 1 new regional office at "Kanpur" by carving out branches from existing Agra, Lucknow and Varanasi Regions during the year 2018-17.
During the year industrial relations in the Bank has been cordial and harmonious facilitating all-round growth in the business of the Bank. The Unions/Associations have also been responsive and proactive to the corporate goals.
ACCOLADES AND AWARDS.
The details of various awards and accolades received by your Bank during the year 2018-17 which have been mentioned as under.
& # 149؛ Bank has been awarded "Rajbhasha Kirti Puraskar" for 2018-16 with first prize in the public sector bank category by the Government of India for its outstanding performance in official language implementation in Rs. C region consecutively for second time.
& # 149؛ First Prize for best official language implementation and best publication ("Jagriti" house journal) & Best Reference Book (let us speak in Regional Language) awards for 2018-16 from Rajbhasha Seva Sansthan and Parivartan Jan Kalyan Samiti, New Delhi.
& # 149؛ Banks quarterly Hindi magazine "Jagriti" received third prize in Hindi House Journal Competition for 2018-16 conducted by Reserve Bank of India.
& # 149؛ Bank has been awarded "Certificate of Commendation" from Ministry of New and Renewable Energy Government of India for collateral free farmers friendly initiatives for financing of renewable energy projects (during Feb. 2018 to Mar. 2018).
& # 149؛ Bank has conferred "Sterling Trailblazers" award for Economic Empowerment of Rural Young Men and Women from Rotary Club, Bengaluru.
& # 149؛ Bank has received "FIEO Export Excellence-Gold Trophy" award by the Federation of India Export Organization (FIEO) for the FIEO Export Excellence of the top financial institution of Northern Region for the year 2018-15.
& # 149؛ Your bank has received Skoch Awards under the following categories:
& # 149؛ Skoch Smart Technology Award June 2018 for "Online payment solution for DGLL: Bank was awarded "Skoch Order-of-Merit award" for facilitating on-line collection of light dues (DGLL-Directorate General of Light Houses & Light Ships) from vessel/cargo consignments.
& # 149؛ Skoch Order of Merit Award December 2018: Bank was received "Skoch Order of Merit Award 2018" for developing and implementing NPA Tracker, Geo Tagging, On-line Fee Collection Facility to Small Institutions & ATM Fence for amongst top 100-projects in India.
& # 149؛ Skoch Smart Technology Silver Award 2018: Bank was awarded the "Skoch Smart Technology Silver Award 2018" for developing and implementing NPA Tracker, Geo Tagging & on-line fee collection facility to small institutions applications.
& # 149؛ Bank was conferred "NPCI - National Payments Excellence Award 2018" in recognition of excellent performance in select parameters of various NPCI products.
& # 149؛ Bank was received "Surya Mitra Award" for Banks initiatives and performance under solar financing by SELCO foundation.
The security department of the Bank is making constant efforts to provide effective, efficient and progressively better security services to all Branches, ATMs, currency chests and administrative offices based on real time needs. This commitment resulted in the department obtaining the ISO 9001:2000 certification in May 2007 which was later in September 2018 upgraded to ISO 9001:2008. With the transition to 2018 International Standard, department was subjected to an extensive audit of Quality Management Systems (QMS) and was assessed to having conformed with the revised standards. Accordingly the department has been conferred with the ISO 9001:2018 certification with effect from 15.09.2018. The department has thus achieved this unique distinction of being the first and only security department among all the Public Sector Banks to become ISO 9001:2018 compliant. The certification is currently valid till 14 th September 2019 subject to periodic surveillance audits of the Departments Quality Management Systems.
The guidelines on security matters are disseminated to all the Regional Offices for implementation through annual security action plan. All the guidelines and instructions received from RBI during the year relating to the security of branches, ATMs, currency chests and administrative offices have been implemented and complied with. As per guidelines, security audit has been conducted in respect of currency chests. All currency chests are provided with security and surveillance equipment like CCTVs, Automatic Time Lock, Biometric Access Control, Hotlines, Passive Infra Red Devices, Automatic Fire Detection & Alarm Systems and Auto dialers. All the cash vans of the Bank have been provided with Global Positioning Radio System (GPRS) to facilitate real time tracking of remittance in transit.
To augment the security arrangements at branches and in compliance to the directions of the Government, CCTV has been installed at all branches. As part of the ongoing process of strengthening the security at branch level, the system of risk categorization of branches has been adopted in line with IBA guidelines so as to provide adequate security infrastructure commensurate with the risk category at all branches. In addition, in places where the law & order situation deteriorates, flexibility to provide security guards temporarily till security scenario improves has been made.
In view of the increasing crimes on ATMs, security has been enhanced and additional CCTV cameras have been installed to cover the lobby and exterior areas along with sound alarm system with panic switch. The ATMs are being grouted to the ground so that they cannot be easily carted away. Apart from offsite and critically sited ATMs, round the clock unarmed guards have been deployed at those ATM centers where the police authorities have advised for posting of guards and also at places where the law and order situation so warrants. Based on the crime scenario and threat perceptions, the security arrangements are periodically reviewed and updated. Suitable pro-active preventive and precautionary measures are put in place to adequately safeguard the interests of Bank.
SYND BANK SERVICES LIMITED.
SyndBank Services Limited (SBSL) was incorporated under the companies act, 1956, on 25.01.2006, as a wholly owned subsidiary of SyndicateBank, with an authorized capital of Rs. 10 crores and paid up capital of Rs. 25 lakhs to extend back-office services to SyndicateBank, its clients and other financial institutions. The company has undertaken the following activities during the year 2018-17:
I. The company prints and dispatches retail loan follow up notices to SMA borrowers on monthly basis based on the data received from the Bank apart from sending SMS messages on monthly basis which.
helped the Bank to maintain a healthy retail loan portfolio.
II. The Company made arrangements to print crop loan renewal notices in local languages like Hindi, Kannada, Telugu, Tamil, Marathi, Malayalam, Bengali , Oriya etc. on behalf of CO: PSCD.
III. The Company has continued the service of managing a small call center service on behalf of the Bank to tele-call the retail loan borrowers and follow up SMA Accounts of the Branches coming under Bengaluru North and South Regions and also few other Regions. There is a good response to this with recovery in over 60% of delinquent accounts.
IV. Pre-shipment/Post-shipment testing of computer hardware procured by SyndicateBank and RRBs sponsored by SyndicateBank and also of other public sector Banks/financial institutions by IT officers to ensure that the hardware meets the specifications, as per the purchase order issued by the banks/financial institutions.
V. Debit card personalization services for SyndicateBank and RRBs sponsored by the Bank through outsourced model.
السادس. Printing & Dispatch of internet banking passwords for customers of SyndicateBank.
VII. Collection of cheques and cash from BWSSB Kiosks spread across Bengaluru city and preparing clearing uploadable files on CBS system on behalf of Syndicate Bank, through outsourced model.
VIII. Outsourcing activities like providing resources for manning 24 x 7 internet banking help desk at CO: DIT, Bengaluru and resources for call desk for State Level Bankers Committee (SLBC), at SyndicateBanks Corporate Office at Bengaluru.
IX. Dispatch of PIN mailers to the branches of SyndicateBank in respect of Mobile Banking.
X. During the year the company provided man power service support to CO:DIT to set up Mobile Banking Help Desk and ATM Monitoring Desk.
XI. The company during the year has taken up Ad-hoc work from time to time from various departments of the parent Bank and successfully completed the assignments, one such activity being, tele-calling fair price dealers in Andhra Pradesh and to collect information on their readiness / compliance level with regard to implementation of cashless transactions and also educating them on technical issues involved, on behalf of CO: PSCD, through outsourced model.
XII. The company also tele called Business Correspondents (BCs) spread across the country to ascertain the present status on behalf of CO: PSCD.
SBSL, a profit making company since its inception, is consistently improving its revenues. The performance highlights under key parameters during the last three years is as under -
CHANGES IN THE BOARD.
1. Shri CH. S S Mallikarjuna Rao has assumed charge as Executive Director of the Bank on 15.09.2018.
2. Shri Jayant Purushottam Gokhale nominated as CA Director by the Government of India has joined the Board w. e.f. 30.08.2018.
3. Ms. Vandana Kumari Jena nominated as Nominee Director by the Government of India has joined the Board w. e.f. 25.04.2018.
4. Shri G Ramesh nominated as Nominee Director by the Government of India has joined the Board w. e.f. 25.04.2018.
5. Shri Sunil Vashisht elected as Shareholder Director of the Bank w. e.f. 17.09.2018.
6. Shri Atul A Galande, Shareholder Director, completed his tenure of Office on 25.06.2018.
7. Shri Sanjay A Manjrekar, Non-Workmen Director, completed his term on 16.07.2018.
8. Shri T K Srivastava, Executive Director, superannuated on 30.07.2018.
9. Shri Sankaran Bhaskar Iyer, Workman Director, completed his term on 03.09.2018.
DIRECTORS RESPONSIBILITY STATEMENT.
The Directors, in preparation of the annual accounts for the year ended March 31,2017, confirm the following: That the applicable accounting standards have been followed in the preparation of annual accounts along with proper explanation relating to making departures.
That the accounting policies, framed in accordance with the guidelines of the Reserve Bank of India, were consistently applied.
That reasonable and prudent judgments and estimates were made so as to give a true and fair view of the state of affairs of the Bank as at the end of financialy year and of the profit or loss of the Bank for the year ended March 31, 2017.
That proper and sufficient care was taken for maintenance of adequate accounting records in accordance with the provision of applicable laws governing banks in India for safeguarding the assets of the Bank and for preventing and detecting fraud and other irregularities.
That the annual accounts have been prepared on a Rs. going concern basis.
That proper systems have been devised to ensure compliance with the provisions of all applicable laws and that such systems were adequate and operating effectively.
The Directors wish to place on record their sincere appreciation to the public, valuable customers, shareholders and staff members for their continued support and patronage in India and abroad.
The Directors are also indebted to the Ministry of Finance, Government of India, RBI, SEBI and other regulatory authorities, various Financial Institutions, Banks and Correspondents in India and abroad for their unflinching and valuable support and guidance from time to time.
The Board wishes to welcome Shri CH. S S Mallikarjuna Rao, who has been appointed as the Executive Director of the Bank; Shri Sunil Vashisht, who has been elected as Shareholder Director of the Bank and Shri Jayant Purushottam Gokhale, who has been nominated as Government CA Director of the Bank; Ms. Vandana Kumari Jena, who has been nominated as Government Nominee Director of the Bank; Shri G Ramesh, who has been nominated as Government Nominee Director of the Bank.
The Board also expresses their indebtedness to Shri T K Srivastava, Executive Director, Shri Atual A Galande, Shareholder Director, Shri Sanjay A Manjrekar, Non-Workmen Director and Shri Sankaran Bhaskar Iyer, Workman Director of the Bank who have completed their term during the year for their able guidance, leadership and support that they had provided during their tenure in the Bank.
بنك النقابة.
'Syndicate Bank' - 233 News Result(s)
وظائف | NDTV Education Team | Friday December 29, 2017.
Online registration will begin on 2 January 2018 and applications can be filled till 17 January 2018. Syndicate Bank will conduct the test on 18 February 2018 (tentative).
الأعمال | بريس ترست أوف إنديا | Saturday December 9, 2017.
The new MCLR rate will take effect from December 10, Syndicate Bank said.
بريس ترست أوف إنديا | الأربعاء 27 سبتمبر 2017.
The bank has revised rate of interest on savings bank deposits with effect from October 10 to 3.50 per cent from 4 per cent existing rate.
الأعمال | بريس ترست أوف إنديا | الأربعاء 27 سبتمبر 2017.
For the deposits above Rs 25 lakh, the interest rate is unchanged at 4%.
الأعمال | بريس ترست أوف إنديا | Monday August 28, 2017.
"Such common practice cannot be a subject-matter of intervention by the Commission," said the watchdog.
Offbeat | NDTV Offbeat Desk | Thursday August 24, 2017.
A group of very picky thieves robbed a Delhi bank of Rs 2.3 lakh - but only in coins. The three robbers broke into Syndicate Bank in North Delhi's Mukherjee Nagar area and left two hours later with Rs 2.3 lakh in Rs 5, Rs 10 coins in 46 polythene bags.
Thomson Reuters | Thursday July 6, 2017.
The Nifty PSU bank index surged as much as 2.8 percent, advancing for a second session, with Canara Bank Ltd and Syndicate Bank Ltd up more than 3 percent each.
بريس ترست أوف إنديا | Monday May 29, 2017.
The bank had posted a profit for the March quarter of even though its non-performing assets rose.
وظائف | Edited by Maitree Baral | Tuesday March 14, 2017.
Here's the selection procedure in detail for Syndicate bank specialist officer recruitment.
وظائف | Edited by Maitree Baral | Tuesday March 14, 2017.
Today is the last day to apply for Specialist Officer post atSyndicate Bank.
بريس ترست أوف إنديا | Friday March 10, 2017.
According to a public notice issued by the bank on Thursday, the Reserve Price of the property that is spread across the 2,500 acres SEZ, is over Rs 257 crore.
وظائف | Edited by Maitree Baral | Thursday March 2, 2017.
Syndicate Bank has announced for recruitment of Specialist Officers in various verticals/scales.
Wednesday February 15, 2017.
Indian markets continued to see consolidation with Sensex being choppy in early trade. Nifty failed to hold on to 8800 levels with profit-taking emerging at higher levels.
بريس ترست أوف إنديا | Friday January 6, 2017.
The public sector bank has reduced marginal cost of funds-based lending rate (MCLR) by 0.7 per cent to 8.75 per cent for 1 year tenor, Syndicate Bank said in a filing on stock exchanges.
بريس ترست أوف إنديا | Wednesday October 26, 2018.
Syndicate Bank reported 75.3 per cent decline in net profit at Rs 82.4 crore for the second quarter ended September 30, as provision for bad loans almost doubled.
'Syndicate Bank' - 16 Video Result(s)
'Syndicate Bank' - 233 News Result(s)
وظائف | NDTV Education Team | Friday December 29, 2017.
Online registration will begin on 2 January 2018 and applications can be filled till 17 January 2018. Syndicate Bank will conduct the test on 18 February 2018 (tentative).
الأعمال | بريس ترست أوف إنديا | Saturday December 9, 2017.
The new MCLR rate will take effect from December 10, Syndicate Bank said.
بريس ترست أوف إنديا | الأربعاء 27 سبتمبر 2017.
The bank has revised rate of interest on savings bank deposits with effect from October 10 to 3.50 per cent from 4 per cent existing rate.
الأعمال | بريس ترست أوف إنديا | الأربعاء 27 سبتمبر 2017.
For the deposits above Rs 25 lakh, the interest rate is unchanged at 4%.
الأعمال | بريس ترست أوف إنديا | Monday August 28, 2017.
"Such common practice cannot be a subject-matter of intervention by the Commission," said the watchdog.
Offbeat | NDTV Offbeat Desk | Thursday August 24, 2017.
A group of very picky thieves robbed a Delhi bank of Rs 2.3 lakh - but only in coins. The three robbers broke into Syndicate Bank in North Delhi's Mukherjee Nagar area and left two hours later with Rs 2.3 lakh in Rs 5, Rs 10 coins in 46 polythene bags.
Thomson Reuters | Thursday July 6, 2017.
The Nifty PSU bank index surged as much as 2.8 percent, advancing for a second session, with Canara Bank Ltd and Syndicate Bank Ltd up more than 3 percent each.
بريس ترست أوف إنديا | Monday May 29, 2017.
The bank had posted a profit for the March quarter of even though its non-performing assets rose.
وظائف | Edited by Maitree Baral | Tuesday March 14, 2017.
Here's the selection procedure in detail for Syndicate bank specialist officer recruitment.
وظائف | Edited by Maitree Baral | Tuesday March 14, 2017.
Today is the last day to apply for Specialist Officer post atSyndicate Bank.
بريس ترست أوف إنديا | Friday March 10, 2017.
According to a public notice issued by the bank on Thursday, the Reserve Price of the property that is spread across the 2,500 acres SEZ, is over Rs 257 crore.
وظائف | Edited by Maitree Baral | Thursday March 2, 2017.
Syndicate Bank has announced for recruitment of Specialist Officers in various verticals/scales.
Wednesday February 15, 2017.
Indian markets continued to see consolidation with Sensex being choppy in early trade. Nifty failed to hold on to 8800 levels with profit-taking emerging at higher levels.
بريس ترست أوف إنديا | Friday January 6, 2017.
The public sector bank has reduced marginal cost of funds-based lending rate (MCLR) by 0.7 per cent to 8.75 per cent for 1 year tenor, Syndicate Bank said in a filing on stock exchanges.
بريس ترست أوف إنديا | Wednesday October 26, 2018.
Syndicate Bank reported 75.3 per cent decline in net profit at Rs 82.4 crore for the second quarter ended September 30, as provision for bad loans almost doubled.
بريس ترست أوف إنديا | Wednesday October 5, 2018.
Bank of India said it has fixed marginal cost of funds-based lending rate (MCLR) at 9-9.35 per cent with effect from October 7.
Wednesday September 14, 2018.
Domestic stock markets have been choppy, tracking rising global volatility ahead of US Federal Reserve's rate hike meeting next week. NDTV profit spoke to Aditya Agarwal, head technical research at Way2wealth, to discuss trading strategies and top picks.
بريس ترست أوف إنديا | Tuesday September 13, 2018.
Markets regulator Sebi on Monday exempted the government from making an open offer pursuant to to its acquisition of additional 7.75 per cent stake in Syndicate Bank under a capital infusion plan.
بريس ترست أوف إنديا | Thursday July 28, 2018.
Syndicate Bank has posted a net profit of Rs 79.13 crore for the fiscal first quarter that ended on June 30, 2018.
بريس ترست أوف إنديا | Wednesday July 27, 2018.
In a major crackdown for violations and lapses related to foreign exchange laws and KYC (know your customer) norms, the Reserve Bank of India has imposed a Rs 27 crore penalty on 13 public - and private-sector banks, while asking eight others including State Bank of India (SBI) and ICICI Bank to ensure strict compliance with guidelines.
NDTV Profit Team | Tuesday July 19, 2018.
Shares of state-run lenders such as State Bank of India, Punjab National Bank, Bank of India, Canara Bank, Allahabad Bank, Indian Overseas Bank, Syndicate Bank and Bank of Baroda advanced 1-4 per cent today after the government announced Rs 22,915 crore fund infusion as part of first tranche of bank recapitalization of 13 lenders.
بريس ترست أوف إنديا | Tuesday July 19, 2018.
Syndicate Bank on Monday said it has raised Rs 930 crore in the form of unsecured non-convertible (UNC).
بريس ترست أوف إنديا | Friday July 15, 2018.
Syndicate Bank has invited bids for issue size of Rs 500 crore with green shoe option of Rs 430 crore limiting the aggregate issue size to Rs 930 crore. The issue closed on July 14.
بريس ترست أوف إنديا | Thursday June 9, 2018.
State-owned Syndicate Bank on Wednesday said it proposes to raise up to Rs 1,700 crore from a public issue, including qualified institutional placement (QIP).
بريس ترست أوف إنديا | Thursday June 2, 2018.
Global ratings agency Standard & Poor's (S&P) expects the government to continue supporting the bad debt-saddled public sector banks and has warned it will sharply cut their ratings if the state support weakens.
بريس ترست أوف إنديا | Monday May 30, 2018.
S&P Global Ratings on Monday said it has lowered its long-term issuer credit rating on Syndicate Bank to 'BB+' due to continued pressure on asset quality, given the tough operating conditions for the corporate sector in India.
بريس ترست أوف إنديا | Friday May 20, 2018.
"Pricing is the commercial judgement of the institution. And I don't think it would be fair to have an outside agency take that decision," Mr Rai said.
بريس ترست أوف إنديا | Thursday May 19, 2018.
The state-run lender had witnessed fresh bad loans of Rs 5,499 crore in 2018-15, as per a presentation made at the analysts meet.
بريس ترست أوف إنديا | Thursday May 19, 2018.
State-owned Syndicate Bank on Thursday said it will raise up to Rs 4,300 crore this fiscal year through various instruments including Basel-III compliant bonds.
Thomson Reuters | Tuesday May 17, 2018.
State-run Syndicate Bank Ltd reported a fourth quarter net loss of Rs 2,158 crore ($323 million) on sharply higher provisions and also due to a one-off charge on what the bank called a major fraud in three of its branches.
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